Cyber Security Engineer responsible for application security and vulnerability management for Consort Group. Supporting secure development practices and collaborating with development teams to identify and mitigate security risks.
About the role
- Customer Success Manager helping SOC teams integrate Qevlar's AI solutions into their workflows. Ensuring customer satisfaction and driving renewals in a hybrid work setup.
Responsibilities
- Onboard new customers and ensure they get up and running smoothly
- Be a trusted advisor—helping SOC teams use Qevlar for use cases such as phishing, identity, endpoint investigations, and more
- Proactively monitor adoption, ensuring customers get the most value out of the platform
- Solve problems & remove blockers—whether it’s technical troubleshooting or process optimization
- Work closely with Product & Engineering, sharing customer feedback to help shape our roadmap
- Collaborate with the Sales team to identify expansion opportunities and support account growth
- Drive renewals, making sure customers are so happy they never want to leave
- Build scalable customer processes—contribute to onboarding workflows, documentation, and ongoing success tracking
Requirements
- Know cybersecurity – You’ve worked in or around SOCs and understand SIEM, EDR, email security, and threat intelligence
- Love working with customers – You enjoy helping people solve problems and get real value from technology
- Are technical but practical – You don’t need to be an engineer, but you should be comfortable discussing integrations and troubleshooting issues.
- Thrive in autonomy – You’re self-motivated and proactive—you don’t wait for problems, you anticipate and solve them.
- Communicate like a human – You can simplify complex concepts and adapt your message to different audiences.
Benefits
- Flexible work environment – Remote, hybrid, or in-office—whatever works best for you
- Career growth opportunities – As we scale, so do the opportunities to take on more responsibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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