Customer Outreach Analyst assisting risk management, monitoring systems, compiling reports, and supporting compliance initiatives at U.S. Bank.
Responsibilities
Assists in the implementation of an effective risk management framework.
Monitors systems, databases, information, processes or procedures.
Identifies and escalates matters requiring attention to the appropriate area.
Performs work on projects and initiatives, and assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations.
Coordinates the collection and/or compilation of data, and compiles and provides reports.
May assist in report development and analyzing data.
Provides guidance, support and recommendations to Lines of Business and assists in the implementation of Risk/Audit/Compliance initiatives.
Requirements
High school diploma or equivalent
Typically more than one year of applicable experience
Intermediate understanding of the business line's operations, products/services, systems and associated risks/controls
Intermediate understanding of applicable laws, regulations, financial services, and regulatory trends
Well-developed analytical skills
Ability to research and manage multiple projects and deadlines simultaneously
Effective presentation and relationship building skills
Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
Effective verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements)
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