Online Experience Advisor for DriveTime, connecting with customers interested in vehicle purchases. Utilizing multiple communication platforms to provide exceptional customer service and facilitate appointments.
Responsibilities
Contact customers expressing interest in purchasing a vehicle
Work from a centralized location
Utilize an online database to service potential customers and generate dealership appointments
Communicate with potential customers via text, chat, and email
Develop professional relationships to identify vehicle needs
Explain the sales process to customers
Maintain positive working relationships with team members and dealership employees
Requirements
Passionate and goal-oriented
Attention to detail
Excellent verbal and written communication skills
Timely with regular attendance
Positive emotional resilience
High School Diploma or GED required, Associates degree preferred
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