Corporate Travel Consultant providing travel arrangements and support for corporate business clients. Working within a remote team to ensure excellent service and compliance with travel policies.
Responsibilities
Advise and arrange travel for corporate business customers (both individuals and groups).
Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
Use positive telephone service techniques and act on special customer requests.
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
Requirements
Passion for excellence in client service, including proactive anticipation of needs.
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