RS
RELEX SolutionsSolution Consultant, Melbourne
Solution Consultant optimizing RELEX supply chain solutions for clients. Collaborating on project delivery and customer engagement in Melbourne.
AT
Hybrid Corporate Travel Consultant
Posted last month
About the role
- Advise and arrange travel for corporate business customers (both individuals and groups).
- Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
- Use positive telephone service techniques and act on special customer requests.
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
Requirements
- Passion for excellence in client service, including proactive anticipation of needs.
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo).
- Professional communication (written and verbal).
- Attention to detail.
- Act with integrity and look after personal traveler information.
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation).
- Resolving customer issues quickly and independently / with supplier.
- Teamwork and openness to feedback.
Benefits
- Flexible benefits tailored to each country starting the day you do.
- Health and welfare insurance plans.
- Retirement programs.
- Parental leave.
- Adoption assistance.
- Wellbeing resources to support you and your immediate family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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