IT Consultant ERP System iTWO offering support for users and managing software development. Collaborating with internal IT and ensuring adherence to company regulations in Bremen.
Responsibilities
Provide support and technical assistance to all iTWO users (estimating, billing, site management, procurement)
Manage and maintain user rights and permission groups
Conduct and organize training sessions (onsite and online)
Maintain and create print templates, reports and lists
Technical development and customization of the iTWO software (including BIM integration, interfaces, automation)
Collaborate with the software vendor and internal IT
Record, document and resolve user issues
Ensure availability and prompt response times for support requests
Capture and process user requirements and change requests
Oversee and coordinate master data maintenance
Create and maintain templates, cover sheets and specific work instructions
Automate and digitize workflows in cooperation with the IT application admin and key users
Ensure compliance with company policies and legal requirements in cooperation with the Quality Management department
Requirements
Solid IT knowledge
Excellent understanding of construction-specific processes and experience with iTWO or a similar ERP system for the construction industry
Experience in user support and delivering technical training
Analytical thinking, problem-solving skills and strong communication
Team player with a willingness to share knowledge
Ability to identify and articulate business department requirements
Experience in process management and digitizing workflows
Structured and solution-oriented working style
Benefits
Employer-funded supplementary health insurance with no co-payment, covering between €300 and €900 for an extensive range of services
Occupational disability insurance without medical examination
Company health management including EGYM Wellpass
Company pension scheme
Good development opportunities
Opportunities for professional development
Employee participation programs: award-winning suggestion scheme, 'Employees Recruit Employees', and more
Company bike leasing with Company Bike
Mobile working possible in agreement with your manager
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