Manage and optimise the SPC governance framework and forums to support effective strategic decision-making and oversight of secretariat functions
Lead core operational processes for SPC including people operations, business continuity planning and records management
Support SPC business planning by collaborating with central teams, projects and SPC Directors to deliver the annual cycle and produce Director Delegation letters
Build strong working relationships with the Change Directorate and Director EAs to embed divisional projects and promote CCF’s service offering through key communication channels
Act as a conduit between SPC and central teams by managing stakeholder relationships across Operations, Change, Technology and other partners
Lead and develop a team of associates while contributing to CCF management team priorities and supporting directorate-wide initiatives alongside the Director and Head of Department
Drive operational excellence, set the rhythm for delivery and support the FCA’s goal of becoming a smarter regulator
Requirements
Experience of leading cross-functional teams and managing operational workflows
Experience of communicating effectively with internal and external stakeholders, including drafting reports, presenting updates and facilitating meetings across departments to support strategic objectives
Experience of building and sustaining senior-level relationships, contributing to successful partnerships
Demonstrate strong understanding of governance frameworks and secretariat functions to support strategic decision-making
Skilled in managing a broad range of operational processes across diverse business areas
Proven ability to lead and support a busy, multi-functional team in delivering high quality outcomes
Capable of aligning operational strategies with organisational goals through effective planning and adaptability
Applies sound judgement and makes timely decisions in high-pressure environments
Proficient in identifying and mitigating risks within operational processes to ensure continuity and compliance
Contribute to change management initiatives by supporting project delivery and embedding new ways of working across teams
Benefits
28 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8%
Life assurance
Income protection
Competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle
Commitment from the directorate to support personal and career development
Application adjustments and accessibility support during recruitment
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