Respond to internal customer requests for information arising from their use of Data Center SmartView
Interact with the operation engineers at each Data Center location to be cognizant of maintenance and operations which may cause unusual operating conditions
Verify the accuracy of data presented in Data Center SmartView and supporting systems
Troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
Provide support for equipment additions, changes and deletions within the system
Assist in the design of new features which improve usability of Smart View
Maintain and develop training materials for internal and external users
Provide training to internal and external users
Act as a subject matter expert for the Data Center SmartView system
Utilize Smartview to identify operational efficiency improvement opportunities and work with the regional and Data Center engineering teams to implement solutions to opportunities identified
Update the system configuration in response to infrastructure equipment additions, moves, changes or deletions
Utilizes safe working practices at an expert level (e.g. can apply procedure for lockout/tagout, can explain MSDS, etc. Evaluates and assures the safe working practices of others.
Interacts with other engineering disciplines
Problem Solving Consistently solves complex, cross-functional issues requiring independent action and a high degree of initiative to resolve
Makes recommendations for system level enhancements to eliminate potential problems
Tests suitability of components for deployments
Internal/External Contact Contributes to mentoring junior team members
Consults with internal and external project team members
Expert level communication to include cross functional SOP development and relevant technical writing
Communicates effectively with both internal teams and Equinix customers
Technical Expertise Has expert controls system knowledge
Is a subject matter expert to others in and outside of the group
Extensive knowledge of multiple facets of controls engineering
Tests suitability of components or action plans for deployments
Training Acquires knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
Is subject matter expert with many systems and trains others inside and outside of the group
Develop Policy/Methods Participates in review of policy and procedure documents
Assess Adherence to Policy Assures adherence to developed standards and policy through review of documentation, participation in commissioning activities and Data Center physicals
Requirements
5+ years in control system design, operations, maintenance, and project planning with emphasis and special focus on controls preferred
Bachelors degree preferred
Demonstratable experience in control system design, operations, maintenance, and project planning with emphasis & special focus on controls
Ability to effectively communicate with internal and external customers
Capable of reviewing power reports and provide guidance on data correction
Advanced building management system (BMS) or energy management system (EMS) operation skills
Must understand the electrical topologies commonly found in data centers
Must be able to interpret system control strategies and architecture using Sequence of Operation (SOO) and P&ID drawings, SAMA diagrams or equivalent
Must have excellent troubleshooting skills
Knowledge of the BACnet, Modbus and OPC communications protocols including protocol definition, implementation strategies and troubleshooting as well as experience with data collection and conversion software such as Kepware, Matricon, TopView, OSISoft Pi is beneficial
Experience identifying and implementing operational efficiency improvement initiatives is desired
May include executive level communications in standardized templates
Benefits
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability
Equal Employment Opportunity and Affirmative Action employer
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