Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner - centered training solutions and collaborating with key departments.
About the role
- Consultant focused on continuous improvement of software quality and processes for strategic projects. Supporting teams in establishing sustainable practices and governance frameworks.
Responsibilities
- Map, design, and optimize software quality and testing processes.
- Identify gaps and bottlenecks in development and quality workflows.
- Assess process maturity and propose continuous improvement actions.
- Propose and implement governance models and performance indicators.
- Conduct quality assessments and support internal process audits.
- Lead workshops, mentoring, and training on quality best practices and agile methodologies.
- Evaluate market tools and support the adoption of solutions that improve quality processes.
- Support the integration of quality practices into agile teams and continuous delivery pipelines.
Requirements
- Strong knowledge of software quality and test engineering.
- Experience with process mapping and modeling (BPMN, ARIS, or similar).
- Experience with software maturity models such as CMMI, TMMI, PMM, OPM3.
- Knowledge of agile methodologies (Scrum, Kanban, Design Thinking, Lean).
- Ability to interpret and analyze quality metrics.
- Experience with process and quality support tools.
- Certifications in Lean Six Sigma, Scrum Master, ITIL, or CMMI (preferred).
- Experience with digital transformation and continuous improvement projects (preferred).
- Experience with large-scale projects (financial or public sector) (preferred).
Benefits
- Competitive compensation based on experience;
- Opportunities for growth within the company and participation in strategic projects;
- Dynamic and challenging work environment;
- Opportunity to work at a rapidly growing company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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