Hybrid Content Creator

Posted last month

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About the role

  • Develop, organize, and maintain comprehensive documentation, including FAQs, process guides, glossaries, and technical how-tos
  • Manage and update the organization’s knowledge base across multiple platforms such as Confluence, GitHub, and SharePointConnect
  • Collaborate with technical teams, product managers, and business stakeholders to collect and validate information
  • Establish consistent documentation standards, ensuring clarity, accuracy, and accessibility
  • Work closely with AI and data teams to ensure documentation and data are properly structured for ingestion into AI Assist systems
  • Maintain version control and document history across repositories
  • Monitor and analyze usage of content to identify gaps and areas for improvement

Requirements

  • Bachelor’s degree in Communications, Technical Writing, Information Management, or a related field
  • 3–5 years of experience in content creation, technical documentation, or knowledge management
  • Proficiency with Confluence, GitHub, and SharePoint (or similar platforms)
  • Strong organizational and writing skills with attention to detail and clarity
  • Understanding of AI data structuring or documentation tagging for machine learning tools (preferred)
  • Ability to work independently and manage multiple deliverables in a hybrid work environment

Benefits

  • Competitive salary
  • Casual workspace
  • Great people to collaborate with

Job title

Content Creator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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