Instructional Design Content Developer responsible for technical training content creation for Daikin. Collaborating with experts to ensure accuracy and quality in instructional materials.
About the role
- Content Developer and Facilitator supporting a Fortune 500 technology client's SAP ERP business transformation. Developing and facilitating virtual training for up to 1,400 learners.
Responsibilities
- Partner with our Spur Reply project leader and client teams to receive content direction and independently develop PowerPoint-based training modules using the client’s branded templates and design standards
- Conduct SME interviews and working sessions to gather source material on subject business processes, ERP system touchpoints, key audience care-abouts and potential learner questions
- Synthesize inputs into learner-ready training content and lead reviews with Spur Reply and client teams
- Finalize training decks with a high degree of fit-and-finish and attention to detail
- Deliver live virtual training sessions (approximately 2 hours each) across a multi-week, multi-session per week schedule
- Facilitate sandbox demonstrations (developed by the client) of SAP and related systems, walking learners through click-by-click process flows in a clear and engaging manner
- Manage all pre- and post-session logistics including attendance tracking, capturing and posting learner questions to appropriate platforms, and post-session communications to the attending learners
- Maintain organized documentation of content, SME notes, and session materials within a shared Microsoft Teams / SharePoint environment
Requirements
- A Bachelor's degree in business administration, communications, economics, or equivalent degree
- 4 years of experience in training, learning & development, or instructional consulting, with at least 2 years of experience supporting large-scale ERP or enterprise system implementations (or relevant equivalent experience)
- Demonstrated experience designing and facilitating virtual training sessions for enterprise audiences
- Strong PowerPoint skills with keen attention to detail; able to build structured, on-brand training decks from SME notes and raw source material
- Effective communicator and collaborator; comfortable leading client meetings, running SME discovery sessions, and working across a team
- Self-directed with strong time management; able to own a workstream and drive it to completion with minimal oversight
Benefits
- Equal opportunity employer
- Reasonable accommodation for disabilities
- Professional development opportunities
Job title
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Location requirements
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