Bilingual Customer Service Representative offering quality assistance to clients at Securian Canada. Engaging in client service and managing inquiries, ensuring satisfaction with services provided.
N(
Hybrid Consumer Services Coordinator, Bilingual - ARM
Posted 5 months ago
About the role
- Consumer Services Coordinator providing information, advocacy, and service arrangement for families in a regional center. Identifying and coordinating services for individuals with developmental disabilities.
Responsibilities
- Provides information, advocacy, and service arrangement for consumers and families.
- Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
- Identify and coordinate services for individuals and their families.
- Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
- Serve as an advocate for individuals served by community agencies.
- Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
- Identify barriers to service delivery and implement culturally sensitive strategies.
- Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed.
Requirements
- Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
- A Master’s degree in a related subject may be substituted for experience.
- Understanding of family systems and appreciation for person-centered planning and thinking;
- Knowledge of intellectual and developmental disabilities, good organizational skills.
- Excellent verbal and written communication skills.
- Proficiency with MS Word and MS Outlook.
- Valid California Driver’s License and reliable transportation, or acceptable substitute, required.
- Bilingual Spanish may be required dependent upon position.
Benefits
- Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
- Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
- No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
- No cost Vision plan for employees and eligible dependents
- Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan
- NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
- Participate in the Public Service Loan Forgiveness program
- Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
- Holidays – NLACRC offers 12 paid holidays throughout the year
- Most positions are offered a hybrid – remote option
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Bilingual Operation Specialist at RBC providing support for business banking transactions and resolving issues. Assisting internal partners with complex and non - standard issues in a collaborative environment.
Banking Advisor engaging clients in everyday banking and investment needs. Collaborating with RBC partners to enhance client satisfaction and loyalty.
Center Medical Specialist at Grifols enhancing lives through donor care in plasma donation centers. Delivering high - quality healthcare and education while ensuring suitability and safety of donors.
Registered Nurse performing physical examinations and ensuring donor eligibility at Plasma Donation Center. Building rapport with donors and managing donor health education and safety responsibilities.
Area Field Manager responsible for promoting U - Haul brand. Managing small business dealerships and ensuring operational success on designated routes.
Bilingual Provider Relations Representative managing and validating provider agreements for Express Scripts Canada. Responsible for data entry, quality checks, and provider support in both French and English.
Center Medical Specialist position for EMTs or Nurses in plasma donation center. Focus on donor evaluation, education, and ensuring customer satisfaction.
Senior Mortgage Loan Officer providing loan solutions for PNC's customers. Managing customer relationships and collaborating on mortgage transactions remotely.
Bilingual Nurse Practitioner providing virtual healthcare services through CareBridge Health. Collaborating with healthcare providers to create and implement patient care plans for complex conditions.