Contact Us

Hybrid Consultant III – International Relocation

at Knowledge Anywhere
Visit Knowledge Anywhere websiteVisit Knowledge Anywhere LinkedIn

Posted last week

Apply now

About the role

  • Provide single point of co-ordination for all phases of International relocation activities, administering and policing client policy on behalf of client as outlined in their specific policies
  • Provide impeccable customer service to assignee and their family
  • Coordinate the delivery of services and manage vendors as dictated by client policy
  • Counsel employees to the best utilization of program benefits
  • Demonstrate sound knowledge of products and services
  • Dealing with Client’s employees on a day to day basis in accordance with their policy
  • Deliver the International Relocation products and services to the employee
  • Strive to maintain Cartus’ position as the Market Leader by continuing to deliver exceptional customer services
  • Participate in special projects as needed, including client presentations and client/supplier training
  • Identify growth opportunities and refer it to the Account Management Team
  • Be responsible for the co-ordination of Cartus Services, i.e., language, and cross-cultural training.
  • To counsel the employee on their payroll benefits and partner closely with client Payroll teams to ensure seamless service delivery
  • Interpret customer needs while balancing client policy; proactively maintain communication with assignee and client throughout assignment life cycle
  • Demonstrate knowledge of policy and programs in all interactions with client
  • Recommend enhancements to client policy, dependant on the client you are working with.
  • Evaluate client policy and recommend revisions and customization as appropriate
  • Provide consultative expertise regarding industry best practices and program administration
  • Research information to assist clients in the development of new and existing international policies and compensation programs.
  • Develop and maintain all pertinent records and ad hoc reports for management review and decision making
  • Maintain and Manage relationships with Cartus’ internal departments and external suppliers/partners in regards to reaching the clients expectations
  • Proactively seek opportunities to resolve unique customer concerns and needs; identify opportunities for enhancement to current client processes.
  • Ensure 100% accuracy and data integrity in all Cartus systems
  • Maintain compliance with Cartus’ core values, practices, and standards
  • Assist with the development and training of Train new internal personnel

Requirements

  • Related business experience in the customer service or relocation field required
  • Business experience in a highly pressurized customer service environment
  • Demonstrated analytical and process skills are a minimum requirement
  • High level of accuracy and process orientation required
  • Bilingual and/or expatriate experience desirable
  • Computer Literacy MS Office, Excel to an intermediate level

Job title

Consultant III – International Relocation

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridBangaloreIndia

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job

Similar roles

Browse all Consultant jobs
OneDigitalBenefits Consultant

Benefits Consultant managing client retention and overseeing strategy, financial analysis, benefit design for OneDigital. Responsible for delivering exceptional service and client satisfaction across reports and projects.

Onsite Role
DanversUnited StatesConsultant
$115,000 - $125,000 per year
GP Strategies CorporationDeployment Consultant

Deployment Consultant managing the deployment of learning solutions, engaging with stakeholders and leading planning meetings. Focus on project management for instructor - led and virtual learning delivery.

Hybrid Role
Mexico CityMexicoConsultant
Nexus CorporationJunior Automation Consultant

Automation Junior Consultant developing and deploying workflows using RPA tools. Designing Power BI dashboards and service management monitoring in an IT services environment.

Onsite Role
TokyoJapanConsultant
IconicConsultor de Negócios – OEM

Strategic business consultant responsible for relationships with dealerships in Southeast Brazil. Focus on market analysis and expansion strategies for lubricant products.

Hybrid Role
São PauloBrazilConsultant
Sun LifeAdministrative Consultant – Group Benefits

Administrative Consultant managing group benefits administration for clients at Sun Life. Ensuring effective communication and support between plan members and sponsors with project management methods.

Hybrid Role
WaterlooCanadaConsultant
CA$58,000 - CA$93,000 per year
Sun LifeSenior Clinical Dental Consultant

Sr. Clinical Dental Consultant at DentaQuest reviewing claims based on medical necessity, evaluating appeals, and providing clinical aid for provider outreach. Focused on improving oral health access and quality care.

Hybrid Role
United StatesConsultant
$130,800 - $196,200 per year
Canada LifeRehabilitation Consultant

Rehabilitation Consultant focusing on managing complex disability cases and supporting return to employability. Working in Calgary, AB with a customer - focused approach for rehabilitation services.

Hybrid Role
CalgaryCanadaConsultant
CA$58,600 - CA$97,700 per year
Serviceplan GroupSenior Consultant

Senior Consultant developing communication and positioning strategies for clients at the intersection of politics, economics, and society. Leading projects and advising on political developments in a highly interdisciplinary team.

Onsite Role
BerlinGermanyConsultant
HuronManaged Services – Oracle PPM Consultant

Managed Services Manager at Huron overseeing managed services delivery for Oracle PPM, managing client relationships and ensuring service quality. Aiming for operational excellence and customer satisfaction.

Hybrid Role
BangaloreIndiaConsultant