Hybrid Consultant

Posted 2 weeks ago

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About the role

  • Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
  • Facilitate thorough discovery and data gathering sessions with customers
  • Work with the Sr. Consultants and Solution Architects to build a Solution Blueprint based on the data gathering for best possible design
  • Define, manage, and deliver on customer expectations throughout the implementation process
  • Configure Legion products according to the solution blueprint, updating design documents as-needed
  • Thoroughly test configured system via both unit testing and end to end system testing prior to delivering

Requirements

  • Experience in operating environments in retail, hospitality, restaurant, or other industries to understand and identify labor challenges that Legion solves
  • Demonstrated foresight to align customer expectations and project timelines to ensure customer KPIs are met
  • 2+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
  • Retail and/or Workforce Management Experience
  • Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills

Benefits

  • Health Benefits
  • Paid Time Off and Paid Holidays
  • Parental Leave
  • Equity
  • Monthly Wellness Reimbursement
  • Monthly Lunch on Legion

Job title

Consultant

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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