Administration - Financial Reporting & Budget Administration: Maintain meticulous records for each property in the portfolio and prepare comprehensive Monthly Management Reports for the Board of Directors, including site inspection reports and budgetary details.
Act as the primary liaison for the Board of Directors, enforcing all Association regulations and policies and facilitating competitive bidding for contracts per the Board's decisions.
Capital Improvements & Physical: Provide recommendations to the Board regarding property improvements and necessary repairs, oversee budget implementation, and authorize necessary expenditures while monitoring physical elements for energy efficiency and compliance.
Personnel: Supervise on-site staff, coordinate personnel needs and training, and work with higher management on staffing and development.
Property Maintenance: Negotiate contracts, maintain contract analysis for associations, conduct regular inspections of buildings and grounds, monitor contractor activities, and oversee incident/accident reports, insurance claims, and potential litigation as directed by the Board.
Public Relations: Provide guidance and support to the Board of Directors in property operations, serve as main point of contact for owners, government bodies, and external stakeholders, represent TNWLC, and contribute to business development efforts.
Requirements
MUST HAVE DIRECT CONDOMINIUM / HOA MANAGEMENT EXPERIENCE
Strong background in customer service
Excellent written and verbal communication skills
Ability to effectively communicate and motivate employees in association management
Preferably hold a college degree or equivalent certification
Preferred Certified Manager of Community Associations (CMCA) designation
Full working knowledge of TNWLC operating policies and Microsoft Office products
Familiarity with third-party software used by TNWLC and internet usage
Ability to navigate properties and stairs and lift up to 25 pounds
Ability to use a computer and handle general office tasks
Benefits
100% paid health, dental, and vision insurance
401K that kicks in automatically after three months
Ample PTO
Two days off yearly for personal volunteering
Engaging holiday parties
Vibrant monthly happy hours
Monthly training sessions and company meetings
Vendor-led training and support for ongoing learning
Opportunities for internal advancement and salary increases
Flexible work hours and telework policy with early office closures and ample holidays
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