Computer Systems Analyst providing essential desktop and network support for local area network users. Help resolving technology-related issues and provide training to peers.
Responsibilities
This position performs desktop and network support to local area network users and is an excellent fit for self-motivated critical thinkers.
Your duties would include: Analyzing and coordinating resolution of hardware, software, and network communication problems.
Assisting with planning and designing of office network layouts.
Evaluating the effectiveness of hardware, software, and communication performance.
Researching and recommending improvements and solutions.
Installing and maintaining an inventory of computers and electronic equipment.
Providing training and support to peers and other teams.
Requirements
Experience communicating verbally and/or in writing, guiding end users through computer related inquiries.
Experience with supporting and troubleshooting Microsoft Office 365 and Microsoft Teams.
Two (2) years of work-related experience deploying, supporting, and maintaining, or troubleshooting computer hardware/software.
Two (2) years of work-related experience troubleshooting and handling Windows11 in an enterprise environment.
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