Hybrid Compliance, Issue Management and Governance Manager

Posted last month

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About the role

  • Lead and strengthen the development of governance and control activities to help monitor and track regulatory compliance issues across Compliance.
  • Become an eGRC subject matter expert to provide support/assistance to Compliance Units in navigating the Issues Management workflow (i.e., MERLIN).
  • Lead the update of the Enterprise Regulatory Compliance Issues Management Procedures to ensure alignment with the Enterprise Issues Management Framework and Issues Management Standard.
  • Lead the creation and maintenance of job aids, guidance material, process maps, etc. that support issue identification, assessment, remediation, and closure.
  • Develop and enhance oversight processes to monitor the health and effectiveness of control environments across business lines.
  • Contribute to the development of escalation criteria and reporting thresholds to ensure timely visibility of significant risks and control gaps to senior leaders.
  • Conduct deep dives and investigations into reporting results to determine failure in controls and/or repeat offenders.
  • Support Regulatory Compliance Management assessment activities and provide analysis into regulatory compliance issues for the Global Chief Compliance Officer Opinion.
  • Support communication and training on issues management and the closure of findings against the Compliance Issues Management Program.
  • Support ad hoc transformation changes and projects/tasks as required.
  • Prepare summaries, presentations, briefing notes, and other documentation to report on the status of the Compliance program.
  • Represent CGO as a specialist on internal or external committees and interact with control functions within the organization.
  • Participate in/manages regulatory examinations and external/internal audits with respect to requests for information regarding CGO portfolio.

Requirements

  • Undergraduate degree or equivalent work experience
  • 7+ years of experience
  • Preferred: Must have work experience in Compliance, Legal, Risk Management, Technology, or Internal Audit
  • Excellent communication skills including written and verbal skills– must be comfortable presenting in front of executives and large audiences.
  • Self-starter, ability to lead, plan, execute, and deliver under minimal supervision.
  • Knowledge of the Issues Management module in MERLIN is a plus.
  • Interest in data and drawing out insights and themes.
  • Proven relationship management skills and must be a strong team player.
  • Flexibility to quickly adapt to changing and ambiguous initiatives or requirements.
  • Ability to exercise sound judgment in making decisions.
  • Demonstrate analytical and problem-solving skills to think critically and make informed recommendations.
  • Must be highly organized and have excellent time management.
  • Creative in solutioning with a strong attention to detail.
  • Proficient in MS Office Applications (specifically Excel, PowerPoint, and Visio).
  • Undergraduate or post graduate degree
  • A minimum of 4 years of relevant work experience (post-degree)

Benefits

  • base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development, training and onboarding, mentoring, online learning platform
  • reward and recognition
  • competitive benefits plan

Job title

Compliance, Issue Management and Governance Manager

Job type

Experience level

SeniorLead

Salary

$86,840 - $139,360 per year

Degree requirement

Bachelor's Degree

Location requirements

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