Hybrid Compliance Engineer

at LightEdge Solutions

• Job title: Compliance Engineer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud
• Location requirements: Hybrid, Des Moines, United States

About the role

• Compliance Engineer at LightEdge responsible for guiding AWS and Azure customers on compliance. Evaluating environments and providing security best practices to improve compliance posture.

Responsibilities

• This position will report to the Director of the Cloud Center of Excellence and will serve as the resident expert on public cloud compliance and security management
• Evaluate environments using security and compliance tools (both cloud native and third party) to identify potential vulnerabilities.
• Participate in scoping calls with customers to assess compliance requirements and security needs.
• Implement and validate compliance monitoring tooling to include managing third party tooling configuration in support of customer environments.
• Possess an in-depth understanding of cloud security best practices.
• Stay up to date with new compliance requirements for key compliance types (SOC 2, HIPAA, PCI, etc).
• Evaluate customer needs, troubleshoot as needed, and engineer custom solutions and performance recommendations.
• Respond to customer support calls related to AWS and Azure environments, managing incidents within the ticketing system and resolving issues through troubleshooting.
• Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
• Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
• Appropriately document customer interactions in ticketing system.
• Prioritize and complete assigned duties expeditiously and within approved windows.
• Engage with AWS or Microsoft Support on behalf of Lightedge customers as needed.
• Make presentations or attend meetings regarding internal or customer environments
• Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor.
• Stay abreast of latest AWS and Azure security offerings and make recommendations to leadership.
• Other duties as assigned.

Requirements

• Bachelor’s Degree in computer science, Information Security or related discipline; or an Associate’s Degree and equivalent work experience
• At least 2 years’ experience working in AWS and Azure cloud environments; experience with security or compliance support in public cloud strongly preferred
• Possess at least one current Public Cloud Certification (AWS or Azure) with a preference for Security specialization certification
• Comprehensive understanding of public cloud security best practices and troubleshooting techniques, and experience providing systems administration and issue resolution for cloud environments
• Excellent security analysis fundamentals and robust troubleshooting skills.
• Ability to manage multiple priorities and projects at the same time.
• Strong interpersonal skills; ability to work collaboratively within a team, while also taking the initiative to lead when needed.
• Initiative and problem solving skills; a desire and passion to investigate problems and develop solutions