Compliance Engineer at LightEdge responsible for guiding AWS and Azure customers on compliance. Evaluating environments and providing security best practices to improve compliance posture.
Responsibilities
This position will report to the Director of the Cloud Center of Excellence and will serve as the resident expert on public cloud compliance and security management
Evaluate environments using security and compliance tools (both cloud native and third party) to identify potential vulnerabilities.
Participate in scoping calls with customers to assess compliance requirements and security needs.
Implement and validate compliance monitoring tooling to include managing third party tooling configuration in support of customer environments.
Possess an in-depth understanding of cloud security best practices.
Stay up to date with new compliance requirements for key compliance types (SOC 2, HIPAA, PCI, etc).
Evaluate customer needs, troubleshoot as needed, and engineer custom solutions and performance recommendations.
Respond to customer support calls related to AWS and Azure environments, managing incidents within the ticketing system and resolving issues through troubleshooting.
Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
Appropriately document customer interactions in ticketing system.
Prioritize and complete assigned duties expeditiously and within approved windows.
Engage with AWS or Microsoft Support on behalf of Lightedge customers as needed.
Make presentations or attend meetings regarding internal or customer environments
Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor.
Stay abreast of latest AWS and Azure security offerings and make recommendations to leadership.
Other duties as assigned.
Requirements
Bachelor’s Degree in computer science, Information Security or related discipline; or an Associate’s Degree and equivalent work experience
At least 2 years’ experience working in AWS and Azure cloud environments; experience with security or compliance support in public cloud strongly preferred
Possess at least one current Public Cloud Certification (AWS or Azure) with a preference for Security specialization certification
Comprehensive understanding of public cloud security best practices and troubleshooting techniques, and experience providing systems administration and issue resolution for cloud environments
Excellent security analysis fundamentals and robust troubleshooting skills.
Ability to manage multiple priorities and projects at the same time.
Strong interpersonal skills; ability to work collaboratively within a team, while also taking the initiative to lead when needed.
Initiative and problem solving skills; a desire and passion to investigate problems and develop solutions
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