Compliance Manager providing compliance advisory support for loan collections. Managing compliance risk, policy reviews, and ensuring regulatory excellence across multiple states.
About the role
- Monitor accounts to identify overdue payments by conducting weekly reviews of Accounts Receivable (AR)
- Investigate the reasons for delinquency, reconcile accounts, and work cooperatively with our clients to negotiate resolutions
- Minimize bad debt exposure by achieving targets to reduce delinquent accounts and maintain aging at an acceptable level
- Restructure or revise payment terms, recommend deferments, and negotiate settlement agreements using independent judgment within established limits
- Conduct collection campaigns for each client that consist of emails, phone calls, and standard mail correspondence
- Maintain accurate record-keeping and reporting on collection activities
- Communicate regularly with management on the status of accounts and escalations
- Provide customer service regarding collection issues
- Perform other assigned tasks and duties necessary to support the Collections Department
Requirements
- A minimum of 2 years of collections or accounts receivable experience
- A bachelor’s degree (preferred)
- Excellent diplomacy, negotiation, organizational, and information management skills
- Strong verbal and written communication skills, in French and English
- A strong understanding of Microsoft Word and Excel
- A good understanding of credit
- Strong analytical skills
- Experience in skip tracing (an asset)
- Excellent teamwork and team-building skills
- Strong organizational skills, self-discipline, and the ability to work independently in a dynamic, fast-paced environment
- The ability to read and interpret client communications
- The ability to prioritize and manage various tasks
Benefits
- Competitive compensation
- Flexible work schedule
- Remote or in-office work
- Personalized benefits program
- $1,500 for professional training and classes
- Free English or French tutoring classes
- Free gym access
- Free coffee & snacks
- Regular events & team building activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CE
Analyst in credit and collection ensuring efficient financial processes at Cogna. Collaborating with teams for system improvements and providing support for integrations.
GG
Genesis GroupAnalista de Cobrança, Relacionamento com Cliente
Analista de cobrança at Genesis Group focusing on client invoice approval cycles and relationship management. Involves credit recovery actions and monitoring accounts receivable processes.
HI
Hubbell IncorporatedAnalista de Cobranza
Analyst responsible for management of company accounts receivable ensuring timely payments. Involves client account reconciliation, collections, and reporting tasks.
RG
Royal Caribbean GroupAccount Collections Coordinator
Coordinate credit card collections for cruise reservations and chargebacks at cruise line. Working with travel agents and passengers, maintaining organized case files and responding to credit card companies.
ME
MeltwaterCollections Analyst
Collections Analyst managing and enhancing accounts receivable processes at Meltwater. Collaborating with teams to ensure prompt collection of debts and minimize losses while supporting customer relationships.
Provide billing and collections support for Stuart's France operations. Work in a hybrid model with a strong focus on customer invoicing and debt management.
KE
ITC Sr. Team Lead - Collections overseeing daily work priorities and Accounts Receivable issues. Ensuring compliance and improving team efficiency in a hybrid work model.
LO
LogitradeDebt Recovery Officer
Chargé de recouvrement pour Logitrade gérant un portefeuille de grands comptes. Assurant le recouvrement de créances et optimisant les délais de paiement.
UL
Collections Team Lead managing and developing accounts receivable team at Uline. Overseeing customer service and payment collection strategies in a growing North American company.