Senior Manager overseeing IT Business Relationship Management at Dexcom, leading global teams and optimizing commercial applications for improved health technology.
About the role
- Clinical Manager overseeing healthcare teams in Michigan, Indiana, and Illinois regions. Responsible for clinical operations management, team development, and compliance adherence in a hybrid work model.
Responsibilities
- Oversee the daily operations of the clinical field team, ensuring smooth workflow.
- Develop and implement policies and procedures to maintain high standards of care.
- Monitor patient care quality, ensuring adherence to clinical guidelines and best practices.
- Recruit, train, and manage the clinical Sprinter team.
- Conduct performance evaluations and provide ongoing coaching and support.
- Ensure compliance with healthcare regulations (OSHA, HIPAA, Joint Commission, etc.).
- Monitor incident reports and implement corrective actions as needed.
- Lead quality improvement initiatives to enhance patient safety and service delivery.
- Control expenses, and allocate resources effectively.
- Optimize clinical workflows to improve efficiency and reduce costs.
- Address patient concerns and ensure a patient-centered approach to care.
- Respond to abnormal labs, tests, vitals- assess, triage patients to ensure proper follow up care is received.
- Implement strategies to improve patient satisfaction and outcomes.
- Work closely with the Clinical Manager team and cross functional teams to ensure Sprinters are supported in the field and all teams are aligned.
- Attend management meetings and provide updates on clinical operations for your market.
Requirements
- 5+ years of Registered Nurse experience
- Experience in a healthcare startup or virtual management experience preferred
- Direct report management experience
- Proficient at working with modern technology
- Able to do extensive travel of up to 50%
- This position will be a hybrid role where you will work some days from home and others travel to various coverage regions to meet
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