Managing Consultant leading a team of GIS professionals in Utrecht. Responsible for team management, client engagement, and strategy execution in a hybrid role.
About the role
- Claims Consultant providing risk management advisory services and analysis of claims data. Managing teams and facilitating client engagements while ensuring strong service levels in the insurance sector.
Responsibilities
- Functions as subject matter expert for claims management, risk clarity, and advisory services
- Facilitates risk management policy changes for pre & post-loss processes including but not limited to: Pre-hire enhanced physical setup Workers’ compensation and modified work policy review & creation FMLA & WC compliance assistance
- Conducts face-to-face client claim reviews and quarterly strategy meetings
- Designs and implements claims-specific training as needed
- Responsible for the overall oversight of claims processing, management, and prevention for clients
- Acts as liaison between insurance company and insured in responding to inquiries
- Acts as a mediator when disagreements arise, providing follow-up with both company and insured
- Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files
- Serves as the expert to service teams and clients on claims related topics through training initiatives and publications
- Responds to customer telephone calls and office visits in a timely and professional manner
- Maintains strict confidentiality and upholds applicable laws at all times
- Develops and maintains a positive working relationship with team members and clients
- Corresponds with clients, prospects, and others in a professional manner
Requirements
- Willingness to participate in self-development or technical classes
- Strong organizational and workflow management skills
- Must be comfortable in an electronic environment with strong computer skills
- Strong working knowledge of Microsoft Office Products
- Excellent verbal and written communication skills
- Excellent people skills and ability to work well in a team environment
- Bachelor’s degree in business or related field of study or equivalent relevant experience
- Minimum 5 years' claims processing/analysis/advisement experience preferred
- Active Property & Casualty license
Benefits
- Competitive compensation
- Generous vacation policy
- Paid holidays and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
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