Group Air Consultant at Amex GBT managing group air travel from 10 to over 2000 people. Requires strong negotiation and financial management skills alongside airline booking experience.
Responsibilities
A Group Air Consultant must be experienced in booking Individual Air/Rail + Group Air/Rail travel, responsible for group movements ranging from 10 to 2000+ people
This will involve research and negotiation with airlines & rail suppliers for group allocation of seats, agreeing to supplier contracts as well as managing the seats and keeping to the supplier’s deadlines
All groups will require experience of published IATA & consolidator individual fares bookable via the GDS (preferably Sabre)
All enquiries will be managed through a defined process from meeting qualification call and initial proposal to post project financial reconciliation
Client industry This job description relates to Consenting GBT Clients
Account type The Group Air Consultant may work on a range of client account types and teams including Consenting & Non Consenting Travel For Meetings (T4M) clients within UK Meetings & Events, CES and DOE events
Management of multiple client’s events, from 10 people up to 1000’s including all aspects of T4M & Group Travel
Deliver outstanding service based on the clients Event Brief including research, budgets, policies, negotiation, and management of Suppliers
Planning, coordination, and execution of group Air travel
Communicate confidently amongst peers to share best practice
Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend
Financial management throughout the life cycle of the booking
Undertake continuous self-development and training
Able to work on own initiative and within a team
Negotiation (Financial, Contractual etc) with suppliers
Communication with booking owners
Accurate and timely data management
Logistical coordination of the event
Maximising of revenue per event and understanding of overall contribution to revenue and P&L
Budget reconciliation per event
Sound Company product knowledge and ability to cross sell products where possible
Financial and Data Reporting per event, per client
Requirements
Knowledge of the airline industry
Previous group or business travel experience preferred
Group and or published airline ticketing experience an advantage
GDS: Group and individual reservations: Sabre Preferable
MS Office user
Negotiation and contracting skills
Fluent Business English
Customer care excellence
Minimum of 1-3 years’ experience in Group or Individual Flight booking
Flexibility and Ability to adapt
Able to work well in a Team
Used to working under pressure
High level of attention to detail
Benefits
Flexible benefits are tailored to each country and start the day you do
health and welfare insurance plans
retirement programs
parental leave
adoption assistance
wellbeing resources to support you and your immediate family
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first
We strive to champion Inclusion in every aspect of our business at Amex GBT
connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action
reasonable accommodation to qualified individuals with disabilities
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