About the role

  • Group Air Consultant at Amex GBT managing group air travel from 10 to over 2000 people. Requires strong negotiation and financial management skills alongside airline booking experience.

Responsibilities

  • A Group Air Consultant must be experienced in booking Individual Air/Rail + Group Air/Rail travel, responsible for group movements ranging from 10 to 2000+ people
  • This will involve research and negotiation with airlines & rail suppliers for group allocation of seats, agreeing to supplier contracts as well as managing the seats and keeping to the supplier’s deadlines
  • All groups will require experience of published IATA & consolidator individual fares bookable via the GDS (preferably Sabre)
  • All enquiries will be managed through a defined process from meeting qualification call and initial proposal to post project financial reconciliation
  • Client industry This job description relates to Consenting GBT Clients
  • Account type The Group Air Consultant may work on a range of client account types and teams including Consenting & Non Consenting Travel For Meetings (T4M) clients within UK Meetings & Events, CES and DOE events
  • Management of multiple client’s events, from 10 people up to 1000’s including all aspects of T4M & Group Travel
  • Deliver outstanding service based on the clients Event Brief including research, budgets, policies, negotiation, and management of Suppliers
  • Planning, coordination, and execution of group Air travel
  • Communicate confidently amongst peers to share best practice
  • Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend
  • Financial management throughout the life cycle of the booking
  • Undertake continuous self-development and training
  • Able to work on own initiative and within a team
  • Negotiation (Financial, Contractual etc) with suppliers
  • Communication with booking owners
  • Accurate and timely data management
  • Logistical coordination of the event
  • Maximising of revenue per event and understanding of overall contribution to revenue and P&L
  • Budget reconciliation per event
  • Sound Company product knowledge and ability to cross sell products where possible
  • Financial and Data Reporting per event, per client

Requirements

  • Knowledge of the airline industry
  • Previous group or business travel experience preferred
  • Group and or published airline ticketing experience an advantage
  • GDS: Group and individual reservations: Sabre Preferable
  • MS Office user
  • Negotiation and contracting skills
  • Fluent Business English
  • Customer care excellence
  • Minimum of 1-3 years’ experience in Group or Individual Flight booking
  • Flexibility and Ability to adapt
  • Able to work well in a Team
  • Used to working under pressure
  • High level of attention to detail

Benefits

  • Flexible benefits are tailored to each country and start the day you do
  • health and welfare insurance plans
  • retirement programs
  • parental leave
  • adoption assistance
  • wellbeing resources to support you and your immediate family
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first
  • We strive to champion Inclusion in every aspect of our business at Amex GBT
  • connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action
  • reasonable accommodation to qualified individuals with disabilities

Job title

Group Air Consultant

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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