Call Chaperone Analyst at ACA Group monitoring calls between clients and experts. Responsible for ensuring compliance and preparing call summaries with a flexible part-time schedule.
Responsibilities
Monitor scheduled calls between ACA’s clients and experts in various fields.
Conduct pre-call diligence, keeping detailed notes, identifying potential issues, and escalating items of interest as needed.
Prepare written summaries of each call that may be submitted to clients.
Requirements
Some college and/or professional work experience
Proficiency with Microsoft Office applications, Adobe Acrobat, and the Internet
Part-time employees are eligible for paid time off as well as a flexible work environment.
You’ll also be granted time off for designated ACA Paid Holidays, and other forms of leaves of absence when needed to support your physical, financial, and emotional well-being.
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