Hybrid Business Control Manager – Client Protection

Posted 2 months ago

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About the role

  • Business Control Manager overseeing the risk and control environment at Bank of America. Leading performance excellence and QA practices across Client Protection.

Responsibilities

  • Leads the assessment of the design and effectiveness of the risk and control environment
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Be accountable for the strategy, development, improvement and execution of a program that will drive performance excellence for employees and managers across all lines of business in Client Protection
  • Partner with line of business executives, site leaders, and LOB program execution leads to understand variability

Requirements

  • 3-5 years process design or program management experience
  • Strong ownership skills to understand need and act quickly
  • Excellent written and oral communication skills
  • Strong analytical skills and experience with data management, reporting
  • Proven experience in program management, process design, and/or leading or supporting a team(s) or line of business
  • Leadership skills and proven experience leading projects or programs with multiple stakeholders
  • Proficiency in day-to-day risk identification and mitigation
  • Proficiency in standard Microsoft Office (Word, Power Point, Excel)

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Wellness programs
  • Discretionary incentive eligible

Job title

Business Control Manager – Client Protection

Job type

Experience level

Mid levelSenior

Salary

$104,000 - $156,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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