Hybrid Business Analyst, NPD - Telecom

Posted 2 weeks ago

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About the role

  • Leading and supporting New Product Development (NPD) and lifecycle enhancements;
  • Collaborating with Product Managers to elicit, define, and refine business and technical requirements;
  • Championing the voice of the customer throughout the delivery process;
  • Applying Design Thinking principles to enhance customer experience in product design;
  • Ensuring business requirements, including both functional and non-functional requirements are clear, prioritized, and traceable for delivery teams;
  • Mapping stakeholders, user journeys, problem statements, and opportunities into tangible outcomes;
  • Driving the qualitative and timely delivery of business requirements using SAFe methodology and prioritization techniques such as MoSCoW and WSJF;
  • Coordinating traceability throughout project execution, ensuring compliance and risk mitigation;
  • Continuously improving business analysis practices;
  • Supporting service transformation and commercialization initiatives across the organization.

Requirements

  • Proven experience in New Product Development (NPD) and product lifecycle enhancements;
  • Strong background in process mapping, stakeholder analysis, and customer journey design;
  • Familiarity with IT methodologies or frameworks such as ITIL (a plus);
  • Hands-on experience with Agile, and tools like Jira/Confluence;
  • Excellent communication skills and fluency in English;
  • Experience working closely with Product Managers and cross-functional teams;
  • Ability to simplify complex concepts and drive clarity across diverse stakeholder groups.

Benefits

  • Premium medical package
  • Lunch Tickets & Pluxee Card
  • Bookster subscription
  • 13th salary and yearly bonuses
  • Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational
  • A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities
  • Flexible working program and openness to remote work
  • Collaborative mindset – employees shape their own benefits, tools, team events and internal practices
  • Diverse opportunities in Software Development with international exposure
  • Flexibility to choose projects aligned with your career path and technical goals
  • Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud)
  • Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary

Job title

Business Analyst, NPD - Telecom

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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