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About the role
- Analyze gross margin, net bill rate, and other financial metrics.
- Make strategic billing recommendations to increase profitability.
- Meet with and assist partners/bill managers monthly to review prior year metrics, discuss billing recommendations, and partner with bill managers to make billing decisions.
- Assist client service professional with WIP/AR management.
- Research/resolve customer billing/AR inquiries in a timely fashion.
- Collaborate with Billing Operations Management to develop and improve billing process.
- Participate in developing and documenting processes, procedures, and controls.
- Maintain accurate client data in the time & billing system.
- Participate in team meetings when the timing aligns with both local and international time zones, ensuring effective collaboration with colleagues across different regions.
- Effectively communicate billing initiatives to client service staff, including partners.
- Support the onboarding of new bill managers by sharing billing procedures and best practices.
- Participate in learning and development activities to strengthen knowledge of tools and processes.
- Ad hoc projects as assigned while balancing daily billing responsibilities.
Requirements
- 4–5 years of billing experience in a CPA or legal bill experience (preferred).
- Understanding of billing mechanics and back-end transactions, including progress billing, clearing WIP, applying write-ups/downs, and closing progress bills.
- Familiarity with how billing transactions affect realization and other key financial metrics.
- Proven ability to manage competing priorities and meet deadlines while maintaining accuracy and attention to detail in a high-volume workflow.
- Demonstrated critical thinking skills—uses logic, asks clarifying questions, and proposes efficient solutions to complex problems.
- Strong time management skills and the ability to work independently in a self-directed manner.
- Effective written and verbal communication skills with a focus on timely and professional responses to emails, meeting invites, and team requests.
- Service-oriented with a collaborative mindset; actively looks for ways to support team members and internal clients.
- Ability to clearly explain billing complexities to senior-level professionals and partner-level staff.
- Process-driven and organized, capable of accurately handling client correspondence and billing assignments in a high-volume and fast-paced environment.
- Comfortable working in a cross-functional and global team environment, including a minimum 3-hour daily overlap with U.S.-based teams.
- Professional presence and confidence when working with client-facing staff and firm leadership.
- Confident in leading conversations with business stakeholders and engaging effectively with leadership.
- Strong finance background with the capability and eagerness to learn new concepts and tools quickly.
- 3+ years of leadership experience, including leading a team, managing projects, or conducting analysis and presenting to senior staff.
- Teaching or training experience is a strong plus, demonstrating the ability to simplify complex topics and build capability in others.
Benefits
- A unique people-centered culture that attracts the brightest and most forward-thinking accounting professionals.
- The resources, expertise, and global capability of a Big Four accounting firm together with the responsiveness and accessibility of a local firm.
- A regional presence in the Bay Area, while still serving our clients nationally and internationally.
- Recognition as one of the Bay Area’s “Best Place to Work” and “No. 1 Best Large Accounting Firm to Work For” by Accounting Today.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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