Customer Solution Engineer providing technical support and solutions in health tech for radiology transformation. Collaborating with teams in project execution and customer advisory roles.
About the role
- AVP, Solution Architect at Synchrony Financial, architecting complex solutions and driving innovative ideas into real-world applications. Collaborate with cross-functional teams throughout the Agile lifecycle.
Responsibilities
- Be a leading architect for a few development teams through all phases of the Agile development life cycle
- Rapid prototyping through mindful use of company resources and tech stacks
- Design solutions to business needs by documenting systems, data, and business logic of an end-to-end business process.
- Influence and collaborate with software developers, UX designers, product managers application architects, and customer application experts to create amazing apps
- Ensure compliance with architecture, security and technology standards set by Synchrony
- Assist in crafting and maintaining the future state technology architectural strategy and roadmap
- Participate in Agile scrums consisting of cross-functional teams
- Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
- Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
- Provide 24x7 on-call support periodically throughout the year
- Identify ways to increase efficiency and improve system performance
- Work with third party vendors to develop software and/or integrate their software into the company's products
Requirements
- Bachelor’s degree in Computer Science or related degree and a minimum of 5 years of solution architecture experience OR, in lieu of degree, High School Diploma/GED with 7 years of experience with solution architecture experience.
- Strong solution architecture skills and experience designing complex technical solutions
- Familiarity with microservices, event-driven architecture and cloud native design patterns
- Understanding of modern web front end frameworks like ReactJS
- Java development skills are a plus
- Familiarity with JSON, REST and XML based web services
Benefits
- flexible work arrangements
- opportunity to work from home
- paid time off
- annual bonus based on individual and company performance
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