VP, Hub Leader managing the Global Servicing team in Phoenix, Arizona. Overseeing performance metrics and budget management with a focus on customer experience.
About the role
- Provide executive leadership for Auto Physical Damage processes at USAA, overseeing strategies, investigations, and team development across various locations.
Responsibilities
- Provides executive leadership and oversight for Auto Physical Damage process
- Responsible for member service, accuracy of indemnity, expense management, employee engagement
- Develops Auto Physical Damage strategies to support enterprise objectives
- Leads virtual and office-based leaders across multiple geographic locations
- Oversees Auto Physical Damage investigations, evaluations, settlements, and operations for auto claims
- Acts as a strategic liaison between USAA and external partners
- Monitors utilization and quality of auto physical damage third-party supply chain
- Builds, develops, and leads a team of individual contributors and managers
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 10 years of progressive Physical Damage/Auto Claims related experience
- 6 years of people leadership experience
- Comprehensive knowledge of automobile repair techniques, property and casualty insurance principles, coverage interpretations, adjustments procedures, and the law governing contracts and torts
- Extensive knowledge of property and casualty products and services, risk, regulatory compliance, and regulations.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education assistance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Lead client integration project manager at Synchrony, responsible for implementing products and capabilities. Collaborate with multiple teams to ensure client satisfaction and project success.
Sr. Client Development Manager managing the Venmo program for Synchrony. Leading strategies for client growth and program performance.
SF
Team Lead overseeing Workplace Investing client relationships for Fidelity with $5 - 10B in 401(k) assets. Responsible for strategic growth, retention, and managing a high - performing team.
Intensive care nurse in Cottbus ensuring comprehensive patient support and individualized care. Join a dynamic nursing team focused on high - quality care standards and employee development.
Nursing professional role providing intensive home care for critically ill children in Germany. Responsibilities include basic nursing tasks, interdisciplinary collaboration, and family communication.
Examined nursing staff providing intensive care for children in Nürnberg. Collaborating in interdisciplinary teams and offering comprehensive support for young patients.
Pädagogische Fachkraft für Jugendhilfe bei Kaiserswerther Diakonie in Goch. Verantwortlich für die Begleitung und Förderung traumatisierter Jugendlicher im Team inklusive vielfältiger Aufgaben.
WG - Leitung managing patient care processes and quality assurance in außerklinische Intensivpflege. Collaborating with teams, conducting training, and ensuring compliance with care standards.
Lead Facilities Management and Environmental Health and Safety functions for the Federal Reserve Bank of San Francisco. Manage infrastructure projects and strategic planning to support Bank operations.