Leading automation technology initiatives in AI and RPA for digital transformation at WITTE Automotive. Focusing on process improvement and project management with a strong team leadership role.
SA
Hybrid Associate Technical Support Consultant – RPA Operations Support, UiPath, Automation Anywhere
Posted 2 months ago
About the role
- Associate Technical Support Consultant in RPA Operations Support for Veradigm. Interacting with clients and monitoring automations using UiPath and Automation Anywhere.
Responsibilities
- Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers.
- Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues.
- Restart or re-trigger bots as needed and escalate critical issues to the development team.
- Update configuration files to support BOT scaling.
- Assist with bot scheduling in the Control Room and validate post-deployment execution.
- Assist with new client onboarding process.
- Raising support tickets in Jira & ServiceNow
- Proactively reviewing the emails and actively responding to address issues/de-escalate.
Requirements
- 1-3 years of experience
- Excellent verbal & written communications skills
- Excellent problem-solving skills and ability to troubleshoot.
- Basic understanding of Windows Servers
- Exposure on interaction with international clients (US preferred)
- Hands on experience on application/ product support
- Familiarity with the US healthcare industry and terminology.
- Automation platforms experience for RPA Operations Support in (UiPath/ Automation Anywhere, etc.,) is preferred.
- Successful completion of a bachelor’s degree or relevant Technical / Business Experience
Benefits
- Quarterly Company-Wide Recharge Days
- Flexible Work Environment (Remote/Hybrid Options)
- Peer-based incentive “Cheer” awards
- “All in to Win” bonus Program
- Tuition Reimbursement Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Robotics Software Engineer developing advanced software for Drones and Robots at Axon. Contributing to mission - critical technology aimed at reducing gun - related deaths over the next decade.
Robotics Product Specialist providing technical expertise in knee or hip operations for healthcare professionals. Supporting surgical procedures and planning Mako cases with a focus on patient outcomes.
Contract RPA Developer with 8+ years in IT for UiPath automation solutions. Collaborate in a hybrid workspace across India.
Finance & Control RPA / Process Automation Trainee managing finance process automation projects at Vaisala. Collaborating with stakeholders and implementing automation pilots from workflow mapping to roadmapping.
Junior Developer focusing on developing robust API integrations for financial institutions using legal automation at Docato. Opportunity to gain hands - on experience and learn best practices in development.
Logistics Robotics project head to lead operational design and service enhancement in client engagements. Collaborating closely with internal and external stakeholders to ensure effective implementation and satisfaction.
Lead robotics operations facility with full accountability for performance, team - building, and processes at Encord, a cutting - edge AI infrastructure company.
Robotics Product Specialist providing clinical and technical expertise during complex surgeries for Stryker products. Assisting surgeons and hospital staff with Mako systems and operations.
Process Automation Capability Lead responsible for scalable automation solutions for federal clients. Leading delivery and innovation of process automation initiatives across various platforms.