Hybrid Associate Principal, Site Reliability Engineering

at OCC

• Job title: Associate Principal, Site Reliability Engineering
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $118,300 - $192,400 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Distributed Systems, Docker, Google Cloud Platform, Grafana, Java, Jenkins, Kafka, Kubernetes, Prometheus, Python, RabbitMQ, Splunk, Go
• Location requirements: Hybrid, Dallas, United States

About the role

• Associate Principal in Site Reliability Engineering enhancing availability and performance of OCC’s Ovation platform. Collaborating on automation and mentoring junior team members in cloud technologies.

Responsibilities

• Provide strong support for the availability and performance of OCC’s next generation Ovation platform.
• Enhance system reliability and developer productivity through automation.
• Provide guidance to development, platform teams, in the areas of cloud technologies, application profiling and monitoring, logging, metrics collection and analysis.
• Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues
• Develop automation for incident response and to prevent problem recurrence
• Create and enhance runbooks to respond to service outages or degradations
• Assess the production readiness of services
• Define and track operational metrics for production performance, reliability, scalability and availability
• Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization
• Contribute to the team’s continuous improvement through research, retrospectives, discussion groups and code reviews
• Influences timelines and expectations amongst the team
• Provide knowledge by guiding and mentoring junior members, and preparing stories for the sprint backlog

Requirements

• [Required] Experience with maintaining and troubleshooting large-scale distributed systems
• [Required] Experience with Agile / Scrum methodology
• [Required] Able to succeed in fast-paced environment with frequent changes
• [Required] Comfortable communicating with both technical and non-technical audiences
• [Required] Strong documentation skills
• [Required] Analytical problem-solving approach
• [Required] Self-starter – takes the initiative to research, learn and deliver. Anticipates the play
• [Required] Team player – humble, collaborative, and focused on making sure the entire team succeeds
• [Required] Experience managing infrastructure in public cloud environments like AWS (preferred), Azure or GCP
• [Required] Experience with AIOps and predictive analysis for anomaly detection, forecasting system capacity using monitoring and alerting tools like Splunk, AppDynamics, Datadog, StackDriver, Sysdig, Prometheus or Grafana
• [Required] Programming/scripting experience in languages like Java, Bash, Python or Go
• [Required] Experience with distributed messaging systems like Kafka, RabbitMQ, or ActiveMQ
• [Required] Experience with container orchestration systems like Kubernetes, Mesos, Docker Swarm or Rancher
• [Required] Experience with using Continuous Integration and Continuous Delivery (CI/CD) tools like Jenkins, Travis, Harness, Appveyor, CodeBuild or CodePipeline
• [Required] Familiarity with leveraging large language models (LLMs) to automate and optimize SRE workflows. This may include using AI-powered tools to perform tasks such as, writing scripts, summarizing incident reports, or even creating and maintaining AI workloads.
• [Required] Basic exposure to Chaos Engineering tools like, Gremlin, Chaos Monkey, Harness Chaos Engineering, or cloud-native fault injection services like AWS FIS.
• [Required] Bachelor’s or Master’s Degrees in Computer Science, Information Systems or other related field, or equivalent work experience
• [Required] Minimum of 4+ years of experience in Site Reliability Engineering / DevOps

Benefits

• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision