Engineering Manager for Observability & DevOps Tools at LexisNexis leading a team and enhancing system reliability.
Responsibilities
Lead & develop the team: hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
Set observability direction: define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
Own DevOps Tools & CI/CD platforms: provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
Drive reliability & incident excellence: partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
Platform engineering & automation: manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
Security, compliance & cost: ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
Cross-functional communication: convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.
Requirements
Experience leading engineering teams in Observability/SRE/Platform/DevOps Tools.
Hands-on background with observability platforms (e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
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