Hybrid Associate, IT Infrastructure Operations

Posted 2 weeks ago

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About the role

  • Perform routine tasks such as log reviews, patch verifications, hardware checks, and inventory updates.
  • Assist in monitoring and reporting basic system metrics (CPU, memory, disk usage).
  • Support ticket handling for first-line infrastructure incidents and requests.
  • Document system configurations, operational procedures, and user instructions.
  • Participate in scheduled maintenance activities and learn change control processes.
  • Observe and begin applying ITIL-based practices (incident, change, asset).
  • Shadow senior team members to gain exposure to real-time troubleshooting and resolution.
  • Begin learning infrastructure tools (e.g., VMware vSphere, basic Linux/Windows commands).

Requirements

  • Bachelor’s degree in progress or recently completed in IT, Computer Science, or related field.
  • Basic understanding of computer systems, hardware components, and operating systems.
  • Introductory knowledge of Windows and/or Linux environments.
  • Familiarity with IT concepts such as networking, storage, and virtualization (can be theoretical).
  • Willingness to learn command-line interfaces and basic scripting concepts.
  • Good communication and collaboration skills.
  • Proactive attitude and attention to detail.
  • Bachelor’s degree in progress or recently completed in IT, Computer Science, or related field.
  • IT-related coursework, internships.

Job title

Associate, IT Infrastructure Operations

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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