CX/UX Design Director at Wolters Kluwer providing strategic direction for UX design efforts. Overseeing UX initiatives and aligning design strategies with business goals in the Tax & Accounting sector.
About the role
- Lead creative direction across 14+ digital publications at Black and White Zebra's global media tech company. Collaborate with a multidisciplinary team to produce exemplary branding and design work.
Responsibilities
- Lead creative projects from concept to delivery: Translate strategy and insights into work that informs, connects, and inspires.
- Plan, prioritize, and manage creative work end-to-end (from intake and resourcing through to final delivery and quality control).
- Elevate our creative output: Guide art direction, UX/UI design, video, and copy to ensure everything we produce is cohesive, beautiful, and impactful.
- Coach and develop your team: Provide clear direction, structured feedback, and support to help everyone do their best work.
- Collaborate cross-functionally: Partner with our Media, Go-to-Market, and Tech teams to bring integrated ideas to life.
- Improve creative processes: Refine our creative systems, workflows, and tools to increase speed, enhance quality, and improve efficiency.
Requirements
- 7+ years of hands-on experience in digital design, branding, and video production.
- Portfolio showcasing high-quality web, brand, and video work.
- Experience managing multidisciplinary creative teams or operations.
- Fluency across visual design, UX/UI, video, and copywriting.
- Excellent creative judgment and ability to give actionable feedback.
- Skilled in project planning and delivery across multiple workstreams.
- Clear, confident communicator who thrives in cross-functional environments.
- Proficiency in Adobe Creative Suite, Figma, and modern collaboration tools.
- Proactive, accountable, and self-directed.
Benefits
- Discretionary bonus
- Comprehensive benefits package
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