About the role

  • Administrate investigation and compliance files, including opening and closing files, recording evidence, and logging activities.
  • Support investigations and compliance reviews by analyzing information.
  • Conduct bi-weekly disciplinary checks of other regulators websites.
  • Conduct interviews and research, take statements, inspect records, and document evidence in an admissible manner and in accordance with the standards of fairness.
  • Prepare investigation reports, file summaries and draft correspondence.
  • Respond to complainants, licensees, and other parties verbally and in writing, explaining Council’s jurisdiction and action taken in regard to a compliance review or investigation.
  • Liaise with Council staff, and legal counsel.
  • Remain current on industry issues, practices, legislation, and regulation through media and industry publications, education, and professional development.
  • Assist other investigators, compliance officer, or managers as required

Requirements

  • Minimum two years of experience in a similar capacity
  • Experience in insurance and/or financial services, and investigation experience is an asset
  • Conflict resolution and negotiation skills
  • Proficiency in MS Office desktop applications (Word, Excel, PowerPoint)
  • Demonstrated analytical and good judgement skills
  • Excellent oral and written communication skills
  • Excellent organizational skills and attention to detail
  • Ability to work with several concurrent tasks, and the flexibility to work with changing priorities and deadlines
  • Ability to obtain information and establish rapport
  • Insurance or financial services education and experience is an asset

Benefits

  • comprehensive health and dental plan
  • Work-life balance
  • Hybrid work environment (work from office/primary residence in BC)
  • Professional development
  • Equitable employment opportunities

Job title

Associate Compliance Officer

Job type

Experience level

JuniorMid level

Salary

CA$67,421 - CA$84,276 per year

Degree requirement

Bachelor's Degree

Location requirements

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