Hybrid Artificial Intelligence Innovation and Project Manager

Posted 2 weeks ago

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About the role

  • Develop and champion a long-term AI roadmap aligned with Shaner’s mission and business goals.
  • Identify high-impact AI use cases across guest experience, information technology, finance and accounting, workforce development / HR, sales and marketing, revenue management, e-commerce, and operations.
  • Serve as the primary technical resource within the IT department for AI initiatives.
  • Lead the identification, prototyping, and implementation of AI-powered solutions that improve efficiency and deliver measurable business outcomes.
  • Collaborate with internal and external technical resources to deploy and maintain AI systems.
  • Collect, clean, and analyze organizational data to generate actionable insights that support decision-making.
  • Build and apply statistical and machine learning models for purposes such as guest segmentation, demand forecasting, pricing optimization, and service personalization.
  • Support integration of AI outputs into dashboards and reports for executive and operational use.
  • Act as a liaison between the AI function and all internal departments.
  • Communicate complex data findings and AI capabilities in clear, accessible language for non-technical audiences.
  • Build trust and buy-in for AI initiatives through transparent communication and measurable results.
  • Maintain and enforce the company’s AI Acceptable Use Policy (AUP) to ensure responsible, ethical, and compliant AI practices.
  • Establish data protection and bias monitoring standards, ensuring appropriate human oversight for all AI-generated outputs.
  • Promote organization-wide understanding of AI capabilities and limitations.
  • Design and deliver hands-on training for employees to use AI tools effectively in daily tasks and decision-making.
  • Promote an environment of workplace safety, ensuring duties are performed in compliance with safety standards and regulations.

Requirements

  • Bachelor’s degree in Computer Science, Data Science, Data Analytics, or a related technical field.
  • Master’s degree in a related field preferred.
  • Combination of related experience—including internships, co-ops, or relevant professional work—required.
  • Proven experience in data analysis, statistical modeling, and hands-on work with AI or large language model (LLM) tools.
  • Demonstrated success leading AI projects and collaborating with cross-functional departments.
  • Strong knowledge of Generative AI, Natural Language Processing (NLP), LLMs, and Robotic Process Automation (RPA).
  • Familiarity with leading AI platforms such as OpenAI, Azure ML, Google Vertex AI, UiPath, and Power Automate.
  • Experience developing or managing the deployment of AI models in real-world business environments (MLOps experience a plus).

Benefits

  • medical, dental and vision insurance
  • voluntary benefits such as life insurance
  • short- and long-term disability
  • 401(k) plan with a discretionary company match for all full-time associates
  • paid time off benefit

Job title

Artificial Intelligence Innovation and Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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