NPI Engineer ensuring technical support for complex product launches at Plexus. Engaging in mentorship and process improvements during temporary assignments.
About the role
- Technical Engineer managing appliance repairs and budgets for Spain and Portugal. Collaborating with partners and optimizing service quality in a hybrid and supportive work environment.
Responsibilities
- Manage and evaluate repair reports and estimates for Spain and Portugal
- Control costs and ensure high-quality service
- Communicate with technicians and repair partners
- Validate product replacements and monitor accounts payable/receivable
- Build and maintain a network of repairers across Spain
- Conduct monthly audits and improve processes
Requirements
- Technical experience with white and brown goods appliances
- Flexible, analytical profile with strong attention to detail
- Good communication skills and team spirit
- Native Portuguese and good command of English
- Minimum 4 years of relevant experience
Benefits
- Permanent employment contract
- 40 hours/week (Monday to Friday, 9:00–18:00)
- Hybrid model: 8 days/month in the Madrid office, remainder remote
- 100% remote if residing in Portugal
- Meal vouchers
- 26 + 6 days of annual leave
- Laptop, headset, and adapters for remote work
- Fully remote in August and at Christmas
- Private health insurance after 1 year
- Free insurance for one of your appliances
- Language lessons, wellness activities, and training
- Free employee assistance program
- Free coffee and fruit at the Madrid office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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