Hybrid Analyst, Quality Assurance – Process Automation

Posted last week

Apply now

About the role

  • The Quality Analyst, Process automation works within the Quality Management System (QMS) to enable CE and its business partners to exceed our customers’ expectations
  • The Quality Analyst combines business knowledge, technical expertise, and operational quality methodology to ensure the business can reach its efficiency
  • Working with internal and external partners to understand an existing process, design and detail an automated solution, coordinate development and testing activities and deliver the process into the production environment
  • Collaborate with the quality specialists, work leads and managers to provide more in-depth issue level research to develop recommendations to address gaps, risks and inefficiencies in process
  • The analyst may have some business partner relationship responsibilities and will participate in cross-organizational projects to drive internal quality and business partner process and technology improvements

Requirements

  • Minimum of 0-2 years of experience in a processing or quality review role
  • A Bachelor's degree or equivalent experience, preferably in Computer Science, Information Technology, Information Systems or Engineering
  • Experience with task automation (RPA) tools (Blue Prism, Power Automate, Excel Macros) preferred
  • Ability to write SQL queries to extract data from relational databases
  • Experienced in process design and analysis
  • Experienced in using process improvement tools and techniques
  • Financial Services experience preferred
  • Using critical thinking skills and analysis to solve and present recommendations for process improvements
  • Experience working closely with business functions, developing, and analyzing requirements, creating test cases, and preparing reports, user guides, and other supporting materials
  • Solid project management and organizational skills; the ability to multi-task and prioritize concurrent assignments with a keen sense of urgency is imperative.
  • Ability to make critical decisions with little to no supervision, work well autonomously and work cross-functionally within the broader quality team
  • Effective communication, both verbal and written.

Benefits

  • Fidelity will not provide immigration sponsorship for this position
  • Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
  • Professional development opportunities

Job title

Analyst, Quality Assurance – Process Automation

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job