Hybrid AI Business Analyst – Commercial Insurance, Cytora Platform

Posted 3 weeks ago

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About the role

  • Configure and maintain Zurich’s deployment of the Cytora platform, ensuring seamless data ingestion and model performance across lines of business.
  • Partner with Cytora, IT, and data engineering teams to integrate risk insights into core Zurich systems and workflows.
  • Support the calibration of AI models to align with Zurich’s underwriting appetite and risk framework.
  • Collaborate with business teams to translate their needs into clear data specifications
  • Work closely with international stakeholders to adapt Cytora configurations, prompts and data schemas for country-specific requirements
  • Support new implementation projects using the Cytora platform
  • Maintain and extend data schemas to ensure they capture all relevant data required by business teams.
  • Monitor and evaluate the accuracy and business impact of Cytora’s AI models.
  • Work with data teams to improve data quality, enrichment processes, and feature engineering for AI models.
  • Act as a bridge between underwriting, data, and IT to ensure consistent understanding of AI outputs and use cases.
  • Provide training and guidance to underwriters and analysts on using Cytora’s AI capabilities effectively.
  • Support Zurich’s AI adoption strategy and contribute to global best practices in digital underwriting.

Requirements

  • Bachelor’s degree in related disciplines to Insurance, Financial Services, Business Analytics
  • 3+ years of working experience in a Business Analyst, Insurance Operations or Data Analyst role
  • Passion about AI enablement with hands-on exploratory experience with LLMs or AI driven platforms (like Cytora) in personal or work projects
  • Proven structured business, data analysis and problem-solving skills paired with a business acumen
  • Hands-on, open-minded and solution oriented, willing to test, learn, and iterate quickly
  • Excellent stakeholder engagement and communication skills.
  • Proficiency in English, along with at least one or more other languages.

Benefits

  • To support your work-life balance, we have adopted a flexible working model.
  • Over 300 euros to set up your home office and additional monthly home office allowance.
  • Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
  • Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
  • Life and accident insurance.
  • Collective Life retirement Plan
  • 2000 referral bonus if you bring other talented people like you to the company.
  • Special banking and insurance conditions plus Exclusive Employees discounts.
  • Functional diversity benefits.
  • Different social clubs such as hiking, investment, beach volley and many more.
  • Stock options and mortgage benefits.

Job title

AI Business Analyst – Commercial Insurance, Cytora Platform

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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