Hybrid Accounting Services Representative

Posted 4 weeks ago

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About the role

  • Respond to e-mail requests from our external collection agencies.
  • Work with our customers to ensure good collection performance on their side.
  • Provide documentation to assist them.
  • Prepare internal collection files.
  • Analyze accounts to ensure that the file should be sent to collections.
  • Apply payments received from agencies in our various systems.
  • Work on reports to update our database.
  • Contact customers to offer settlement options.

Requirements

  • Agility to work with multiple systems.
  • Autonomy, dynamism and good communication skills.
  • Good analytical skills and attention to detail.
  • Experience in a collection team.
  • Quality customer service.
  • Bilingualism (French and English) - Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required but must have authorization to work in Canada.

Benefits

  • Inspiring leaders and colleagues who will lift you up and help you grow
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • A Community Impact program, because what you care about is a part of what makes you different.

Job title

Accounting Services Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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