Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
About the role
- Customer Success Manager maximizing value for NuBreed Hotels' clients by managing enquiries and driving event revenue. Collaborating with teams to enhance client experiences and reporting performance metrics.
Responsibilities
- Act as the principal contact point for clients
- Manage group booking enquiries and drive event revenue
- Collaborate with marketing, operations, customer service teams
- Update CRM system and attend client events to build relationships
Requirements
- Mid-level experience in customer account management
- Excellent communication and interpersonal skills
- Ability to work collaboratively across teams
- Experience in CRM systems and event management
- Strong analytical skills for performance reporting
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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