user-researcher

knowmad mood is a multinational digital transformation and technology services company that combines talent, technology and business expertise to help organizations modernize and innovate. It offers a broad portfolio of services including channels & commerce, UX/UI, mobile, platforms, data & analytics, cloud and infrastructure (including AWS), AI and emerging technologies (blockchain, IoT), Atlassian/IT governance, DevOps, QA & testing, security, and solution architecture. knowmad mood serves enterprise clients across sectors such as banking, telecom, retail, healthcare, energy, automotive and logistics, focusing on delivering sustainable, scalable digital solutions and consulting to B2B customers.

We are knowmad mood! (formerly atSistemas).

we are a leading company in digital transformation, constantly evolving and at the cutting edge of technology. We were born to bring real change through innovation and sustainable development, with the mission to add value to customers and boost the talent of our people.

Our starting point is evolution, integrating new, disruptive and innovative solutions to meet the future challenges of the market. 

At knowmad mood we are all important, we are a team of good people. 

Made up of almost 2,500 creative, digital and innovative people connected to a purpose and capable of generating connections with people around the world. A responsible, flexible team with a high ability to adapt to the needs of our customers and today's market, while providing value, vision, creativity, expertise, professionalism and passion for technology in each project. 

The values that set our course and guide us towards excellence are collaboration, innovation, commitment, fun and confidence. 

We go where others cannot! 

We combine illusion, experiences and positivism, reaching beyond our goals and proposing innovative ideas that break internal barriers and position businesses as technological leaders.

At knowmad mood we are committed to unifying the digital strategy of the business with technical solutions, relying on our talent, their ideas and their commitment to carry out great projects that change the course of society. In addition, we are environmentally, ethically and socially responsible. 

We currently have offices in Madrid, Barcelona, Zaragoza, A Coruña, Seville, Huelva, Palma de Mallorca, Santiago de Compostela, Seville, Jerez de la Frontera, Cadiz and international offices in Milan, Lisbon, Montevideo, London, Miami and Morocco. We are clear about our mission and vision, will you join us in our evolution?

knowmad mood

• Planificar y ejecutar investigaciones de usuarios alineadas con los objetivos del producto.
• Definir, llevar a cabo y mejorar planes de investigación cualitativa y cuantitativa (entrevistas, pruebas de usabilidad, encuestas, etc.).
• Realizar estudios tanto de forma remota como presencial, según la viabilidad del proyecto.
• Analizar datos de investigación y sintetizar insights en recomendaciones claras y prácticas.
• Convertir los resultados de la investigación en entregables de diseño (wireframes, prototipos y diseños visuales).
• Iterar los diseños con base en el feedback de usuarios, stakeholders y revisiones internas.
• Colaborar de forma estrecha y diaria con desarrolladores, product owners, scrum masters y otros perfiles del equipo.
• Presentar hallazgos de investigación y conceptos de diseño de forma estructurada y convincente.
• Monitorizar la evolución y el impacto de las funcionalidades implementadas, recopilando feedback continuo.
• Impulsar la adopción de metodologías UX y del enfoque user‑centric dentro del equipo de producto.

UX Researcher – Designer

UX Research & Designer at knowmad mood, a digital transformation leader. Leading user research and design within agile teams to enhance customer experience.

With a mission of Making the World Playful, King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise, as well as other mobile game hits such as Farm Heroes Saga. Candy Crush has been the top-grossing franchise in U.S. app stores for six years, and King games are played by more than 200 million monthly active users. King, a part of Activision Blizzard which was acquired by Microsoft (NASDAQ: MSFT), has game studios in Stockholm, Malmö, London, Barcelona and Berlin and offices in Dublin, San Francisco, New York, Los Angeles and Malta.

King

• Personally design and conduct end-to-end UX research studies (e.g., usability testing, player interviews, surveys, experiments), particularly on high-impact or complex problem spaces
• Establish and drive a centralized UX research strategy and roadmap for Candy Crush Soda
• Develop clear prioritization frameworks to allocate research resources effectively based on business needs and impact
• Provide direct line management, career development support, and performance coaching to UX researchers, ensuring a strong research team culture
• Foster the development of the UX Research craft by implementing structured learning opportunities, mentorship programs, and best practice sharing
• Partner closely with game designers, product managers, data scientists, and other stakeholders to ensure research insights drive product innovation
• Define and uphold high-quality research standards, ensuring consistent methodologies, reporting, and impact measurement
• Champion user research within the organization, advocating for a player-centric approach to decision-making and product design

UX Research Manager

UX Research Manager leading centralized UX research strategy for Candy Crush Soda. Managing a team and driving research insights for product innovation.

Rover.com is an online platform that connects pet owners with pet sitters, dog walkers, and trainers. The platform offers a variety of services including dog boarding, house sitting, drop-in visits, dog walking, doggy day care, and private dog training. Rover.com ensures the safety and satisfaction of pets and their owners by offering services backed by a guarantee and 24/7 support. It allows pet owners to book trusted sitters and walkers who ensure that pets are cared for in a loving and secure environment, all through an easy-to-use app with secure payment options.

We believe everyone deserves the unconditional love of a pet, and Rover exists to make it easier to experience that love. The Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, the UK, and Europe.We empower our community of loving pet sitters and dog walkers to run their pet care businesses on Rover with the tools and security of our global company to back them. This includes access to a support team that’s available 24/7, the Rover Guarantee and sitter background checks to put their clients’ minds at ease, and photo updates so pet parents can keep up with their pets’ every adventure.

Rover.com

• Lead end-to-end research across markets, ensuring findings inform product and business strategy.
• Collaborate closely with Product, Growth, and Marketing teams to define learning goals and prioritize research opportunities.
• Design and execute mixed-method studies (qualitative + quantitative) to evaluate experiences, concepts, and market fit.
• Integrate behavioral data, experiments, and user feedback into cohesive insights in partnership with analytics and data science.
• Apply AI and data tools (R, Python, SQL) for data processing, visualization, and pattern detection.
• Translate complex findings into clear narratives and visual stories for diverse audiences.
• Identify cultural nuances and behavioral differences that shape trust and adoption across countries.
• Contribute to the global research roadmap, aligning insights with business OKRs and long-term goals.
• Build and scale research systems, repositories, and dashboards to democratize insights across the organization.
• Collaborate with design, product, and engineering to test, iterate, and validate new ideas that enhance the Rover experience worldwide.

UX Researcher

UX Researcher leading end-to-end research initiatives for Rover, enhancing user experience in pet care services. Collaborate with cross-functional teams to inform product and business strategies.

Hybrid UX Researchers roles in Spain

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