solutions-engineer

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U.S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, hybrid cloud, edge, and Kubernetes technologies.We hire creative, passionate people who are ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us. 

Red Hat

• Present the complete Red Hat portfolio to the ecosystem partners and customers
• Serve as the primary technologist for the ecosystem partners and a trusted advisor to the technical teams and their business points of contact
• Co-create go to market strategy with our ecosystem partners especially related to their technical capabilities and technical solutions
• Own the ecosystem partner’s technical blue-print and technical capabilities related to Red Hat technology
• Explore potential collaborations with ecosystem partners related to integration with Red Hat technologies
• Assist Partner Account Manager to execute business plan from the technical portion

Ecosystem Solution Architect

Ecosystem Solutions Architect engaging with ecosystem partners to present Red Hat's portfolio and technical solutions. Requires 8+ years of relevant experience and expertise in cloud technologies.

SiteMinder Limited (ASX:SDR) is the name behind SiteMinder, the only software platform that unlocks the full revenue potential of hotels, and Little Hotelier, an all-in-one hotel management software that makes the lives of small accommodation providers easier. Our global company is headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila. Through our technology and the largest partner ecosystem in the global hotel industry, we generate more than 120M bookings and AU$75b+ / US$50b+ revenue for our hotel customers each year.

SiteMinder

• Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
• Identify customers’ specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
• Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while prioritizing caseload effectively.
• Accurately log all internal and external customer issues in SiteMinder’s CRM tool (Salesforce).
• Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
• Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
• Test compatibility of new features with existing product functionalities and document observations and outcomes.
• Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
• Identify opportunities to improve support processes and take ownership of driving process enhancements.

Customer Solutions Consultant – Indonesian, English

Customer Solutions Consultant providing technical assistance and support for SiteMinder's hotel solutions. Serving diverse global customers with a focus on technical excellence and service quality.

Aleph Group, Inc. is a company that specializes in making digital advertising accessible around the world. It empowers global growth through digital solutions, focusing on unlocking opportunities in advertising, payments, and technology. Aleph partners with leading digital platforms to expand into new markets and acts as local market experts across five continents, driving growth in over 140 local markets. The company also offers educational programs to train and certify the next generation of digital marketing professionals. Aleph's proprietary technology supports digital ads on multiple platforms, and it offers credit and payment solutions to make digital advertising available in more than 50 currencies.

Aleph is a leading global enabler of digital advertising connecting thousands of advertisers in emerging countries with the world’s leading digital platforms.Aleph represents the world’s leading platforms in 90+ markets across the globe where they don’t have a physical presence, enabling platforms like Twitter, Meta, Snapchat, and nearly 30+ others to expand into new markets and enabling advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.The Aleph solution set makes this all possible. We build proprietary technology with localized solutions, we have local teams made up of industry and platform experts, we educate digital advertising professionals through Digital Ad Expert, a program that certifies digital advertisers to be platform professionals, and we provide cross-border transaction solutions that makes payment seamless across 47+ currencies. Together, these solutions widen access to the digital ecosystem and ultimately work towards our purpose: to equalize the global digital ecosystem. 

Aleph Group, Inc

• Manage and grow post-sale client relationships with top-tier advertisers.
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
• Serve as external product consultant educating clients and their agencies on product solutions and best practices for Pinterest, and ultimately grow existing business partnerships.
• Manage significant global structures and scaling challenges with the main objective to ensure continued customer success and growth.
• Analyze campaign performance data, creatives, and products to offer clients data-driven business insights and at the same time identify new opportunities and strategies to grow customers’ business (e.g. entering new markets, and launching new products or product updates).
• Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization, provide step-by-step consulting and guidance from planning to execution of new solutions.
• Capacity to offer hands-on campaign setup and management services.
• Resolve clients’ issues proactively, efficiently, and support by implementing solutions that prevent future problems.
• Serve as a subject matter expert shedding light on industry trends and insights.
• Work closely with teams of Account Leads, Industry Directors, Market Leads, Design & creative, Data, and Analytics.

Client Solutions Manager

Client Solutions Manager managing advertising campaigns for Pinterest in Indonesia. Building client relationships and providing strategic advertising consultations.

Ampverse Group is a leading gaming and entertainment ecosystem that combines a vast fan base of over 600 million with strategic client partnerships and a diverse collection of gaming and entertainment assets. With operations across Southeast Asia and India, Ampverse focuses on creating and acquiring youth culture communities, providing innovative gaming marketing solutions, and developing tech-enabled commerce products to engage and monetize GenZ audiences. The company specializes in connecting brands, agencies, and publishers with gaming generations through compelling storytelling, influencer marketing, content creation, and branded gaming tournaments. Ampverse also offers performance marketing, influencer channel monetization, and data-driven insights to maximize campaign effectiveness. Through continuous innovation and partnerships, Ampverse is committed to advancing the gaming industry and engaging communities globally.

Ampverse is playing a different game. 
 
Ampverse Group is a prominent gaming and entertainment ecosystem with 600+ million fans, 300+ client partnerships, and offices across Southeast Asia & India. Founded in 2019 in Singapore and established by former executives from Universal Music Group, Twitch, and Havas.  

Driving growth for top gaming publishers and brands like Garena, Tencent, EA Sports, Coca-Cola, Nestle, Huawei, Burger King, and Red Bull, Ampverse Group is a global transformative force committed to future growth by building and acquiring gaming, entertainment, and tech-focused companies. 

Ampverse Group

• Develop strategies and manage marketing campaigns across media, broadcast, and online platforms.
• Assist in strategic planning and presentations for large, key client campaigns.
• Execute, monitor, and optimize campaigns in real-time.
• Resolve day-to-day client and campaign issues effectively.
• Prepare campaign performance reports and provide strategic insights to improve client satisfaction.
• Coordinate internally and externally to ensure smooth campaign delivery.
• Build and maintain relationships with key partners to enhance service quality.
• Work closely with clients to drive retention business.
• Collaborate with talent managers to ensure timely content delivery.
• Draft clear briefs for talent/talent managers.
• Review pitch decks to ensure KPIs are accurate and achievable.
• Explore innovative solutions to meet client needs.
• Stay updated on industry trends and best practices.
• Support campaign budget management, ensuring margins and ROI are optimized.

Client Solutions Manager supporting client-facing initiatives and driving campaign execution at Ampverse, a leading gaming marketing services company.

Hybrid Solutions Engineers roles in Indonesia

Browse 4 hybrid solutions engineers roles hiring in Indonesia plus related opportunities such as pre-sales engineer, sales engineer and technical account manager.

4 jobs found

Ecosystem Solution Architect

Red Hat

Customer Solutions Consultant – Indonesian, English

SiteMinder

Client Solutions Manager

Aleph Group, Inc

Client Solutions Manager

Ampverse Group