UA Analyst performing risk analysis and supporting underwriting decisions for Middle Market team at Zurich. Collaborating with brokers and mentoring team members in a hybrid work environment.
Responsibilities
Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination
May execute underwriting actions within established risk appetite
Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance
Execute tasks according to standard operating procedures (SOPs)
Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding
Track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units (e.g., rating, billing)
Lead account servicing activities—both independently and in partnership with underwriters—for new business, renewals, and endorsements on more complex accounts
Engage with brokers, agents, distributors, and customers, conducting planned and well-prepared interactions and on‑site visits related to servicing matters
Build strong working relationships across internal teams and with broker partners
Support and mentor team members by providing coaching, problem-solving assistance on complex transactions, and context behind solutions to aid development
Participate in special projects as assigned
Requirements
Bachelor’s degree and 2+ years of experience in Insurance, Underwriting, or Market Facing
Zurich Certified Insurance Apprentice (with Associates Degree) and 2+ years of experience OR High School Diploma or equivalent and 4+ years of experience in Insurance, Underwriting, or Market Facing
Knowledge of the insurance industry and regulatory environment
Experience in data collection and analysis
Experience with insurance processing, rating, and policy management systems
Customer service background
Problem-solving experience
Experience servicing portfolios across multiple lines of business
Proficiency with Microsoft Office
Benefits
Competitive pay
Comprehensive benefits for employees and their families
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