Operations Manager overseeing Engineering Team at Zurich Insurance. Responsible for elevating inspection quality and cultivating team development in a hybrid work model.
Responsibilities
Motivate and empower team members to achieve targets and operational goals
Recruit, develop, and retain talented employees to maintain optimal staffing levels
Provide clear guidance and coaching to surveyors on health and safety, risk assessments, and best practice operational techniques
Efficiently allocate and oversee work to meet business targets
Prepare and communicate operational plans to Team Leads
Foster a supportive and collaborative team culture
Set, monitor, and uphold agreed service standards
Share relevant technical information with the team
Recognise achievements, address performance gaps, and support colleagues’ growth
Requirements
7+ years of specific and relevant leadership experience within a similar environment
Remote work and remote management experience essential
University degree or equivalent third level qualification
Process, change and project management experience
Benefits
Flexible working models
Interesting opportunities for further training & development
Multitude of advantages as an employee
Strong culture, characterized by acceptance, diversity and team spirit
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