Hybrid Business Systems Analyst – PolicyCenter

at Zurich Insurance

• Job title: Business Systems Analyst – PolicyCenter
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Guidewire
• Location requirements: Hybrid, Canada

About the role

• Business Systems Analyst role at Zurich Canada focusing on Guidewire PolicyCenter enhancements. Analyze, document, and translate business requirements with cross-functional team collaboration.

Responsibilities

• Coordinates with business owners to gather requirements through interviews and sessions for projects and enhancements.
• Monitors decisions and manages documentation.
• Analyzes requirements to assess systems’ potential and impacts on other units.
• Provides input to development efforts.
• Creates process models to evaluate completeness of information and processes.
• Provides cost/benefit analysis, risk assessments, and scope definitions for proposed requirements.
• Guides users in building business cases and performs impact analysis.
• Supports testing, implementation, and training.
• Leads project tasks affecting multiple business and IT departments.
• Evaluates project impacts through consultations with various teams.
• Supports system configuration and integration testing to ensure requirements are met.
• Manages work plans, timelines, and budgets, prioritizing projects based on feedback and ROI.
• Performs business process modeling and re-engineering to ensure completeness.
• Utilizes UML tools to create Use Cases, Class, and Sequence Diagrams.
• Mentors team members in technology and application delivery.
• Collaborates with stakeholders to analyze requirements for Guidewire enhancements.
• Translates business requirements into technical specifications and design documents.
• Configures, customizes, and tests Guidewire applications to align with business needs.
• Provides support during system implementations and upgrades.
• Participates in integration testing, user acceptance testing, and deployment.

Requirements

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area related to PolicyCenter.
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area related to PolicyCenter.
• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools
• Insurance application system design/analysis experience
• Experience with use case development
• Experience with Rapid Application Development (RAD) tools/techniques
• Guidewire certification(s) (e.g., Guidewire Certified Professional) preferred.
• Experience with Agile software development methodologies preferred.
• Knowledge of insurance industry standards and regulations preferred.

Benefits

• Comprehensive health/benefits plan with varying levels of coverage
• At least four weeks of vacation per year
• Four personal days per year
• Access to a comprehensive range of training and development opportunities