About the role

  • Senior AI Business Analyst embedding AI solutions into Zurich's business processes. Collaborating across teams to drive value from AI insights and improve operational effectiveness.

Responsibilities

  • Collaborate with business teams to translate their needs into clear data specifications
  • Work closely with international stakeholders to adapt AI solutions, configurations, prompts and data schemas for country-specific requirements
  • Support new implementation of features for AI solutions
  • Maintain and extend data schemas to ensure they capture all relevant data required by business teams
  • Monitor and evaluate the accuracy and business impact of AI models.
  • Work with data teams to improve data quality, enrichment processes, and feature engineering for AI models.
  • Support continuous improvement initiatives, ensuring our AI use aligns with Zurich’s principles of Responsible AI.
  • Act as a bridge between business, data, and IT to ensure consistent understanding of AI outputs and use cases.
  • Provide training and guidance to users on using AI capabilities effectively.
  • Support Zurich’s AI adoption strategy and contribute to global best practices.

Requirements

  • Bachelor’s degree in related disciplines to Insurance, Financial Services, Business Analytics
  • 10+ years of working experience in a Business Analyst, Insurance Operations or Data Analyst role
  • Passion about AI enablement with hands-on exploratory experience with LLMs or AI driven platforms in personal or work projects
  • Proven structured business, data analysis and problem-solving skills paired with a business acumen
  • Hands-on, open-minded and solution oriented, willing to test, learn, and iterate quickly
  • Excellent stakeholder engagement and communication skills.
  • Proficiency in English, along with at least one or more other languages.

Benefits

  • To support your work-life balance, we have adopted a flexible working model.
  • Over 300 euros to set up your home office and additional monthly home office allowance.
  • Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
  • Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
  • Life and accident insurance.
  • Collective Life retirement Plan
  • 2000 referral bonus if you bring other talented people like you to the company.
  • Special banking and insurance conditions plus Exclusive Employees discounts.
  • Functional diversity benefits.
  • Different social clubs such as hiking, investment, beach volley and many more.
  • Stock options and mortgage benefits.

Job title

Business Analyst

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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