Hybrid QA Analyst

at ZipLiens

• Job title: QA Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $72,000 - $97,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Selenium, Spring, SQL
• Location requirements: Hybrid, Franklin, United States

About the role

• QA Analyst validating applications to streamline lien resolution for personal injury law firms. Collaborating with developers and product owners to ensure high-quality releases.

Responsibilities

• Build, execute, and maintain regression and feature-specific test cases to ensure functionality, quality, and coverage of core workflows.
• Collaborate with developers and product owners to understand requirements and define effective test strategies for new features.
• Identify, document, and track defects with clear, actionable detail; collaborate with developers to support timely resolution.
• Participate in release readiness activities by validating production deployment and ensuring new functionality performs as expected.
• Own and maintain a library of reusable, well-documented test cases and QA artifacts to support product scalability and long-term maintainability.
• Proactively explore edge cases, failure paths, and potential user experience issues through critical thinking and curiosity.
• Lead efforts to define, implement, and continuously improve QA processes and best practices as the first dedicated QA hire.
• Advocate for quality across the development lifecycle, helping to instill a strong quality mindset throughout the team.
• Utilize tools for test case management and bug tracking to maintain visibility, traceability, and accountability across the QA workflow.

Requirements

• 3+ years of experience writing test cases for web-based applications
• Strong attention to detail and analytical thinking
• Strong problem-solving skills and ability to work independently on assigned tasks
• Strong orientation toward test case reusability and ease of maintenance
• Some experience testing data-driven or database-integrated applications
• Experience with—or willingness to learn—test automation tools
• Experience with SQL and the ability to write queries for database validation (preferred)
• Familiarity with automation frameworks such as Selenium that can be shared with developers (preferred)
• Bachelor’s degree in a related field (preferred)
• Ability to work on-site at least three days per week (60%) in our Spring Hill, TN office

Benefits

• Comprehensive Health Benefits (Medical, Dental, and Vision), including HSA with employer contributions, FSA, and Dependent Care FSA
• Company-Paid Life Insurance and Short-Term Disability
• 401(k) Plan with Company Match
• Paid Time Off (Vacation, Sick Leave, and Select Holidays)
• Maternity and Paternity Leave