Network Administrator managing customer projects in network and infrastructure at PLUTEX GmbH in Bremen. Responsible for network planning, configuration, and customer support within a hybrid setup.
About the role
- Mobile Device Administrator ensuring reliable connectivity and compliance of mobile devices at Seaspan Shipyards. Collaborating with IT to manage lifecycle, security, and application support.
Responsibilities
- Device Lifecycle Management: Configure, deploy, and maintain iPads, smart devices and other mobile hardware using MDM solutions such as Microsoft Intune and SOTI.
- Asset Lifecycle Management: Manage the full lifecycle of mobile assets, including budgeting, procurement, deployment, maintenance, upgrades, and decommissioning.
- Collaboration: Work closely with end users and Information Technology to ensure mobile device configurations and applications integrate seamlessly with our IT systems and operational workflows.
- Security Compliance: Implement and enforce mobile security protocols, including encryption, multi-factor authentication, and remote wipe capabilities to protect sensitive company data.
- Application Management: Manage the installation and updates of enterprise applications (in collaboration with Systems Analysts) and productivity tools on iPads, smart devices and other mobile hardware.
- Monitoring and Reporting: Maintain accurate inventory of all mobile devices and accessories; generate compliance and usage reports for IT leadership.
- User Support: Provide hands-on technical assistance to end users for device setup, connectivity, and troubleshooting.
- Policy Development: Collaborate with IT leadership to develop mobile device policies aligned with regulatory, compliance and safety standards.
- Incident Response: Respond promptly to device-related security incidents or operational disruptions.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
- Minimum 3+ years in IT administration, with at least 2 years in mobile device management within a manufacturing and/or warehousing environment.
- Preferred certifications include CompTIA Mobility+, Microsoft Intune, or equivalent MDM platform certifications.
- Technical proficiency in MDM platforms (Microsoft Intune, SOTI), iOS, Android.
- Understanding of mobile technology requirements in a manufacturing and/or warehousing environments, including connectivity challenges and device durability.
- Strong knowledge of the asset lifecycle processes, inventory control, and procurement best practices.
- Ability to work effectively with end users and other IT teams.
- Strong knowledge of mobile security best practices and compliance frameworks relevant to a manufacturing and/or warehousing environment.
- Ability to diagnose and resolve technical issues under time-sensitive conditions.
- Clear and effective communication skills for supporting end users and documenting policies.
- Ability to manage multiple priorities.
- Customer Service Orientated and committed to providing the highest level of end user support.
- Printer/DHCP Server Management is an asset.
- Familiarity with Zebra Printer and Honeywell Scanner.
- Bartender Server experience is an asset.
- ServiceNow and Jira Management experience is an asset.
Benefits
- Annual bonus and pension plan matching
- Best-in-class health and wellness benefits package
- Full health care (e.g. unlimited physiotherapy)
- Dental, vision, life insurance
- Medical leave coverage
- Parental leave coverage
- Wellness/fitness reimbursement for memberships or registration fees
- Employee Family Assistance Program (EFAP)
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