Account Manager managing key relationships at Zelis, influencing enterprise-level clients' strategy and services. Responsible for aligning internal leadership and product development to meet client needs.
Responsibilities
Own relationships with top-tier clients or partners.
Lead relationships with enterprise-level clients, ensuring alignment with long-term business goals.
Shape strategic direction for accounts, including multi-year planning and innovation initiatives.
Partner with internal leadership to align product development and service delivery with client needs.
Develop and implement account management best practices.
Mentor junior account managers and share best practices.
Requirements
Typically has Bach. +8 yrs; Masters +6 yrs
Requires proficiency using AI tools skillfully
Exceptional communication, negotiation, and leadership skills.
Proven track record of managing high-impact accounts and influencing client strategy.
Deep understanding of industry trends, competitive landscape, and client business models.
Ability to navigate ambiguity and drive results in complex environments.
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