Onsite Banking Consultant / Personal Banker

Posted 2 hours ago

Apply now

About the role

  • Banking Consultant in Retail Banking helping customers meet their financial needs and advocating for ANZ. Engaging customers in meaningful conversations and delivering high-quality service in branches.

Responsibilities

  • Helping customers to meet their end-to-end financial needs and goals across transaction activities
  • Engaging in needs-based conversations and educating customers on financial solutions
  • Delivering a high standard of customer service to ensure customer satisfaction and advocacy for ANZ
  • Participating in and supporting bank programs and initiatives
  • Taking responsibility to ‘know your customer’ from a risk perspective

Requirements

  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills

Benefits

  • access to health and wellbeing services
  • discounts on selected products and services from ANZ

Job title

Banking Consultant / Personal Banker

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job