Statistician/Data Analyst supporting survey analysis and statistical modeling for urban development projects. Requires strong analytical skills and experience with large datasets and tools.
About the role
- Process & Analytics Specialist responsible for data analysis and operational improvements in healthcare financial services. Collaborating with teams to enhance decision-making and performance outcomes.
Responsibilities
- Lead analysis of complex operational data to identify trends, patterns, and emerging risks
- Proactively deliver forward-looking insights that inform operational and strategic decisions
- Define and evolve KPIs to ensure alignment with business objectives
- Serve as a trusted decision-making partner to operations leadership on performance and optimization opportunities
- Design, build, and deploy automations to improve operational efficiency
- Identify repeatable solutions and scale them across teams
- Leverage tools and scripting to eliminate manual processes
- Develop a deep, end-to-end understanding of operational workflows and interdependencies
- Lead root cause analysis and identify systemic process issues impacting performance
- Drive process improvement initiatives using data-driven insights
- Act as a key liaison between operations, product data/technology teams, and leadership
- Define and govern enterprise standards for reporting and dashboard development
Requirements
- 8-10+ years of experience in data analytics, business analytics, or operations analytics roles
- Demonstrated experience working closely with operational teams and understanding complex workflows
- Advanced proficiency in SQL, Excel, and data visualization tools (Tableau, Power BI, Looker, etc.)
- Strong experience building scalable dashboards and reporting frameworks
- Proven ability to influence decision-making through data and insights
- Strong analytical thinking, problem-solving, and critical reasoning skills
- Excellent communication skills with the ability to engage senior stakeholders
- Strong sense of ownership; drives initiatives through to completion and impact
- Ability to lead without direct authority across multiple teams
- Experience in Operational Excellence, Lean, Six Sigma, or continuous improvement methodologies preferred
- Background in healthcare, payments, or other high-volume, process-driven environments preferred
- Experience with predictive analytics, trend modeling, or statistical analysis preferred
- Familiarity with process mapping and workflow optimization tools preferred
Benefits
- 401k plan with employer match
- flexible paid time off
- holidays
- parental leaves
- life and disability insurance
- health benefits including medical, dental, vision, and prescription drug coverage
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